Network Infrastructure Specialist

4 weeks ago

Bradford, Bradford, United Kingdom Incommunities Full time
About the Role

We are seeking an experienced Networks Infrastructure Analyst to play a key role in the delivery of various projects to improve and update our network infrastructure.

This is an exciting opportunity to join our IT division and contribute to the success of Incommunities, a leading social housing landlord and one of the largest housing providers in the region.

Key Responsibilities
  • Design, implement, and maintain a comprehensive, efficient, and secure voice and data network infrastructure, telecommunications, and ICT services.
  • Implement, maintain, administrate, and support the LAN & WAN network infrastructure and telecommunications infrastructure, including firewalls, internet content filters, wireless networking, monitoring systems, and remote communication facilities.
  • Ensure secure and efficient implementation, maintenance, and monitoring of the Incommunities CCTV wide area networks.
  • Produce and maintain comprehensive system build and configuration documentation for all network voice and data-based software and hardware solutions.
  • Be responsible for the backup procedures of all network infrastructure and regular testing of backup routines to ensure the resiliency of Incommunities' voice and data infrastructure.
  • Produce and update an annually tested Business Continuity and Disaster Recovery plan for voice and data networked systems.
  • Provide technical advice and guidance on new developments, modules, and systems that require integration into Incommunities' existing software and hardware environment.
  • Have significant input into writing and enforcing Incommunities' ICT security policies.
  • Maintain an up-to-date technical knowledge, ensuring a broad understanding of the latest technologies.
  • Work closely with the Development Team and Business Intelligence team to provide management information and voice and data API integration.
  • Promote and enhance a positive image for Incommunities and the Department of ICT.
  • Work in an efficient, high-pressure section, managing tight timescales, and provide out-of-hours support and deadlines to assist operational units to evaluate and deploy new technology and techniques and to implement appropriate ICT policies and strategies.
  • Take management of technical projects, including indirect management of Incommunities staff working on development, implementation, and maintenance of technology-based systems.
  • Deputise for the ICT Security and Communications Manager as necessary.
  • Lead high-profile projects critical to the success of Incommunities.
  • Manage their own workload and timescales, dealing efficiently with any conflict that may arise in the scheduling of their work.
  • Work closely and professionally with other ICT colleagues to facilitate the secure use of voice and data network systems and facilities.
  • Work closely with and manage delivery by external partners and agencies delivering service level agreements to Incommunities.
  • Ensure that changes integrate effectively with other ICT systems, particularly Incommunities' applications and network.
  • Undertake research into complex ICT systems and environments.
  • Monitor ICT developments and practices; attend external meetings, seminars, conferences, and workshops to keep up to date with ICT developments and the implications for Incommunities.
Requirements
  • Experience in an ICT support role, including the direct support and maintenance of a data network infrastructure and/or VoIP telephony switch.
  • Understanding of layer 2/3 networks and the TCP/IP model.
  • In-depth knowledge of data networking, VoIP, and network security technologies.
  • Knowledge and understanding of the TCP/IP model and other networking protocols.
  • Formal training/education in data networking.
  • Ability to demonstrate recent and continuing professional and personal self-development, including equal opportunities.
  • Strong technical knowledge in the area of data networking and monitoring.
  • Knowledge of DNS, DHCP, VPNs, and other common networking protocols.
  • Experience of working in an ICT Infrastructure environment supporting 500+ users.
Benefits
  • Salary from £42,943 to £54,730, dependent on experience (includes 2 hours contracted OT per week).
  • West Yorkshire Pension Fund membership - current employer contribution is 15.5%.
  • Our Hub: our wellbeing and benefits site, with exclusive access to discounts and savings (at over 800 retailers).
  • 28 days annual leave, increasing to 30 in the second year and 32 in the third year, plus bank holidays.
  • Option to buy and sell annual leave.
  • Training, development, and qualification opportunities.
  • Agile and hybrid working - 2 days per week in the office (BD17 7BN).
  • Corporate health scheme membership.
  • Access to an Employee Assistance Programme.
  • Cycle to work scheme.
  • Free parking onsite.

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