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Customer Service Representative
2 months ago
Job Summary:
We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Simpson Judge Ltd. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our business customers.
Key Responsibilities:
- Customer Service: Respond to customer inquiries and resolve issues in a timely and professional manner.
- Sales: Sell our company's products and services to business customers, meeting or exceeding sales targets.
- Database Management: Maintain accurate and up-to-date customer information in our database.
- Communication: Liaise with customers via various communication channels, providing prompt and effective correspondence.
- Target Driven Environment: Work within a target-driven environment, meeting or exceeding sales and customer service targets.
Requirements:
- Previous Experience: Previous experience working in a call or contact centre environment, preferably in sales or a target-driven environment.
- Skills and Attributes: Positive and professional demeanor, motivated self-starter, and excellent communication and interpersonal skills.
- Availability: Immediate availability to start new roles, with a strong desire to pick up the phone and make sales.
What We Offer:
- Competitive Salary: A competitive salary dependent on experience.
- Excellent Company Benefits: Excellent company benefits, including opportunities for growth and development.
- Great Progression Opportunities: Great progression opportunities as the company grows and expands.
- Fun and Friendly Environment: A fun and friendly work environment, with a team-oriented culture.
