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Travel Coordinator

2 months ago

City of London Greater London, United Kingdom HIS-MIKI Travel UK Limited Full time £25,000 - £30,000
Job Title: Telephone Agent

We are seeking a skilled Telephone Agent to join our team at HIS-MIKI Travel UK Limited. As a key member of our operations team, you will be responsible for coordinating travel arrangements, managing transportation services, and providing exceptional customer service to our clients.

Key Responsibilities:
  • Coordinate travel arrangements, including booking transportation services and managing logistics
  • Provide exceptional customer service to clients, responding to queries and resolving issues in a timely and professional manner
  • Collaborate with transportation service providers to ensure seamless travel experiences
  • Liaise with colleagues and counterparts from overseas Asia offices to facilitate global travel operations
  • Develop and maintain strong relationships with clients to ensure their travel needs are met
Requirements:
  • Minimum 1-2 years' experience in the travel or transportation industry
  • Fluent written and verbal communication in English, with additional languages such as Japanese, Mandarin, and/or Cantonese desirable
  • Excellent customer service skills, with the ability to work in a fast-paced environment
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines
What We Offer:
  • A dynamic and supportive work environment
  • Opportunities for career growth and professional development
  • A competitive salary and benefits package