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Sales Associate
2 months ago
We are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Melton Mowbray. As a Sales Assistant, you will be at the heart of our retail operation, delivering exceptional customer service and promoting our charity's mission.
Key Responsibilities- Engage with customers, providing exceptional service and promoting our charity's mission
- Organise and merchandise donated stock creatively to maximise sales potential
- Collaborate with our E-Commerce team to maximise online sales
- As a Keyholder, you will be the go-to person when there isn't a manager on duty, keeping the store running and ensuring our customers have a great experience
- Previous retail experience is not essential, but a passion for delivering exceptional customer service is
- Confidence within a team environment and comfortable guiding the activity of volunteers on the shop floor
- Able to work well under pressure and on your own initiative in a dynamic and fast-paced environment
- Attention to detail in everything you do
- Positive, creative, confident, customer service-focused, and passionate about sustainability
- Comfortable with technology, able to use a till, PC, smartphone, and email with ease
The British Heart Foundation (BHF) is a leading charity that funds research into heart and circulatory diseases. We have over 700 stores across the UK, and our mission is to fund lifesaving research and support people affected by heart and circulatory diseases.
We are committed to creating an inclusive and diverse workplace, where everyone can succeed. We offer a range of benefits, including 38 days' annual leave, holistic support leave, and a pension scheme.
