Client Support Representative

3 weeks ago


Swindon, Swindon, United Kingdom Coventry Building Society Full time
About the Role

We are seeking a personable and supportive individual to become a vital part of our team. This position is integral to the community, assisting a diverse clientele in a friendly atmosphere where each day presents new challenges.

The ideal candidate will possess a natural ability to connect with people, providing assistance in a compassionate, approachable, and efficient manner. Responsibilities include identifying customer needs, staying informed about our offerings and policies, and managing administrative tasks effectively. Key duties also involve handling cash transactions with precision and responding to inquiries within our broader Customer Service framework.

Working Hours

This is a part-time position, totaling 29.5 hours per week, with shifts from 8:45 AM to 5 PM for three days, 10 AM to 2 PM for one day, and Saturday hours from 8:45 AM to 12:30 PM.

Benefits
  • 25 days of annual leave plus Bank Holidays
  • Options to buy and sell holiday entitlement
  • Annual salary review
  • Personal pension plan
  • Annual Success Share program
  • Maternity, paternity, and shared parental leave
  • Comprehensive wellbeing support
  • Retail discounts through My Lifestyle
  • Recognition for service
About You

You are a people-oriented individual with experience in customer interaction and delivering exceptional service, potentially from a retail or call center environment. While prior experience is beneficial, comprehensive training on our systems and services will be provided.

What matters most is your ability to engage with a wide array of individuals, understand their needs, and ensure they have a positive experience with us. Experience in cash handling is a plus.

About Us

As a mutual organization, we are dedicated to enhancing the lives of others. With a workforce of over 3,000, we are one of the largest Building Societies in the UK, united by this mission across our branches and Head Office. Our offerings extend beyond competitive salaries, featuring a discretionary bonus scheme, a culture of recognition, and unwavering support for employee wellbeing.

We are committed to equality across various dimensions, including race, age, faith, disability, and sexual orientation, as well as valuing diverse personalities and perspectives. By embracing your authentic self, you contribute to our strength.

Join us in making a meaningful impact within our Society, recognized as a Great Place to Work by our teams.

Flexibility

We acknowledge the importance of flexibility in the workplace. Therefore, we are open to discussing alternative working arrangements to accommodate your needs.



  • Swindon, Swindon, United Kingdom 8Bit Studios Full time

    Job Title: Client Support RepresentativeLocation: SwindonCompany: 8Bits About Us:8Bits is a leading entertainment management firm based in Swindon, recognized for delivering exceptional products and outstanding client support. We are dedicated to ensuring our clients have a positive and enjoyable experience. We are seeking a friendly and detail-oriented...


  • Swindon, Swindon, United Kingdom Coventry Building Society Full time

    Job OverviewPosition SummaryWe are seeking a personable and supportive individual to become a vital part of our organization. This position plays a crucial role in engaging with a diverse clientele, fostering a friendly atmosphere where every interaction is unique.The ideal candidate will possess strong interpersonal skills, demonstrating a commitment to...


  • Swindon, Swindon, United Kingdom Coventry Building Society Full time

    Job OverviewPosition SummaryWe are seeking a personable and dedicated individual to become a part of our team. This position plays a crucial role in fostering community connections, assisting a diverse clientele in a friendly atmosphere where each day presents new challenges.The ideal candidate will possess strong interpersonal skills, demonstrating a...


  • Swindon, Swindon, United Kingdom Coventry Building Society Full time

    Job OverviewPosition SummaryWe are seeking a personable and supportive individual to become a part of our dedicated team. This position plays a crucial role in fostering community connections, assisting a diverse clientele in a friendly and accommodating atmosphere, where each day presents new challenges.The ideal candidate will possess excellent...


  • Swindon, Swindon, United Kingdom Coventry Building Society Full time

    Job OverviewPosition SummaryWe are seeking a personable and dedicated individual to become a part of our team. This position plays a crucial role in fostering community connections, assisting a diverse clientele in a friendly atmosphere where each day presents new challenges.The ideal candidate will possess strong interpersonal skills, demonstrating a...


  • Swindon, Swindon, United Kingdom Coventry Building Society Full time

    Job OverviewPosition SummaryWe are seeking a personable and dedicated individual to become a vital part of our customer service team. This position plays a crucial role in fostering relationships within the community, assisting a diverse clientele in a friendly and supportive atmosphere, where each day presents new challenges.The ideal candidate will possess...


  • Swindon, Swindon, United Kingdom Coventry Building Society Full time

    Job OverviewPosition SummaryWe are seeking a personable and dedicated individual to become a part of our team. This position plays a crucial role in fostering community connections, assisting a diverse clientele in a friendly atmosphere where each day presents new challenges.The ideal candidate will possess strong interpersonal skills, demonstrating a...


  • Swindon, Swindon, United Kingdom Vets for Pets Full time

    About the RoleWe are seeking a highly skilled and compassionate Client Care Advisor to join our team at Vets for Pets. As a key member of our practice, you will play a vital role in providing exceptional service to our clients and their pets.Key ResponsibilitiesProvide a warm and welcoming experience for clients and their pets, ensuring their needs are met...


  • Swindon, Swindon, United Kingdom Vets for Pets Full time

    About the RoleWe are seeking a highly skilled and compassionate Client Care Advisor to join our team at Vets for Pets. As a key member of our practice, you will play a vital role in providing exceptional service to our clients and their pets.Key ResponsibilitiesProvide a warm and welcoming experience for clients and their pets, ensuring their needs are met...


  • Swindon, Swindon, United Kingdom Monument Promotions Full time

    **Job Summary**We are seeking a highly motivated and results-driven Sales Representative to join our dynamic sales team at Monument Promotions. As a Sales Representative, you will be responsible for representing our clients at various venues, festivals, and promotional events.**Key Responsibilities**Attend and represent clients at in-store venues, festivals,...


  • Swindon, Swindon, United Kingdom Monument Promotions Full time

    **Job Summary**We are seeking a highly motivated and results-driven Sales Representative to join our dynamic sales team at Monument Promotions. As a Sales Representative, you will be responsible for representing our clients at various venues, festivals, and promotional events.**Key Responsibilities**Attend and represent clients at in-store venues, festivals,...

  • Sales Representative

    16 hours ago


    Swindon, Swindon, United Kingdom Currys Full time

    About the Role:Sales RepresentativeAs a Sales Representative at Currys, you will be responsible for delivering exceptional customer experiences and driving sales growth in our stores. Your primary goal will be to understand customer needs and preferences, and to provide personalized recommendations that meet their expectations.Key Responsibilities:Ask the...

  • Sales Representative

    19 hours ago


    Swindon, Swindon, United Kingdom Currys Full time

    About the Role:Sales RepresentativeAs a Sales Representative at Currys, you will be responsible for delivering exceptional customer experiences and driving sales growth in our stores. Your primary goal will be to understand customer needs and preferences, and to provide personalized recommendations that meet their expectations.Key Responsibilities:Ask the...


  • Swindon, Swindon, United Kingdom Specto Ltd Full time

    About the Role:We are seeking a highly skilled and motivated Customer Service Representative to join our team at Specto Ltd. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide excellent customer service and support to clients via phone, email, and...


  • Swindon, Swindon, United Kingdom Specto Ltd Full time

    About the Role:We are seeking a highly skilled and motivated Customer Service Representative to join our team at Specto Ltd. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide excellent customer service and support to clients via phone, email, and...


  • Swindon, Swindon, United Kingdom Search Full time

    Job Summary:We are seeking a highly motivated and results-driven Sales Representative to join our team at Search. As a Sales Representative, you will be responsible for building strong relationships with potential customers and promoting our products and services.Key Responsibilities:Make outbound calls to potential customers to discuss products and...


  • Swindon, Swindon, United Kingdom Central Parking Full time

    Customer Service at Central Parking We are seeking a dedicated and customer-focused individual to join our team as a Client Support Specialist. In this role, you will be the primary point of contact for our valued clients, ensuring their needs are met with professionalism and efficiency. Key Responsibilities: Provide prompt and effective solutions to client...


  • Swindon, Swindon, United Kingdom Thames Water Full time

    Vos missions en tant que Client Support Specialist En tant que Client Support Specialist au sein de notre centre d'appels axé sur le client, vous serez chargé de répondre aux appels entrants de nos clients. Chaque appel est unique – que ce soit pour aider les clients à comprendre leur facture d'eau ou pour assister ceux qui rencontrent des...


  • Swindon, Swindon, United Kingdom Thames Water Full time

    Responsabilités principales En tant que Client Support Specialist, vous serez intégré(e) dans notre centre de contact axé sur le client, où vous recevrez des appels entrants de nos clients. Chaque interaction est unique – que ce soit pour aider un client à comprendre sa facture d'eau ou pour accompagner ceux qui rencontrent des difficultés...


  • Swindon, Swindon, United Kingdom Thames Water Full time

    Join Our Team as a Client Support SpecialistWe are seeking motivated individuals who are passionate about assisting others to become part of our First Contact Resolution team at Thames Water.Your Role as a Client Support SpecialistIn this customer-focused role, you will handle incoming inquiries from our clients. Each interaction will be unique – from...