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Senior Medical Secretary

2 months ago

Wrexham, Wrexham, United Kingdom Betsi Cadwaladr University Health Board Full time

Job Overview

We are seeking a highly skilled and experienced ICT Desktop Support Technician to join our team at Betsi Cadwaladr University Health Board. This is a full-time position with a permanent contract.

Main Duties

The successful candidate will be responsible for providing second-line support, both in-person and remotely, in clinical and non-clinical settings. They will need to demonstrate extensive knowledge and experience with complex troubleshooting of Windows operating systems, as well as experience with supporting technologies such as SCCM, Active Directory, and DHCP in a large enterprise infrastructure environment.

The ideal candidate will have good technical knowledge of hardware and software in a busy environment and be able to work independently, planning their workload efficiently. They will also be required to work closely with other ICT teams, such as Server Infrastructure and Voice & Data, to troubleshoot and resolve issues.

Requirements

  1. Extensive knowledge and experience with complex troubleshooting of Windows operating systems
  2. Experience with supporting technologies such as SCCM, Active Directory, and DHCP in a large enterprise infrastructure environment
  3. Good technical knowledge of hardware and software in a busy environment
  4. Ability to work independently and plan workload efficiently
  5. Excellent interpersonal skills, with the ability to communicate effectively with all levels of personnel

Working for Betsi Cadwaladr University Health Board

We are a large health organisation in Wales, providing a full range of primary, community, mental health, acute, and elective hospital services for a population of around 700,000 across North Wales. We are committed to promoting equality and diversity and are proud to welcome applicants under the "Disability Confident Employer" scheme.

What We Offer

We offer a supportive and inclusive work environment, with opportunities for professional development and growth. We are committed to providing our staff with the support they need to excel in their roles and achieve their career goals.