Hotel Front Desk Coordinator
3 weeks ago
**Job Summary**
Avanti Personnel Limited is seeking a highly skilled and experienced Receptionist to join our team at a luxury hotel and spa. As a Receptionist, you will play a vital role in creating a warm and welcoming atmosphere for our guests, ensuring smooth day-to-day operations, and providing exceptional customer service.
**Key Responsibilities:**
- Manage the front desk and greet guests in a professional manner
- Check guests in and out using the hotel's system
- Answer phone calls and direct them to the relevant department
- Process payments and manage bills
- Manage incoming and outgoing mail and packages
- Maintain a clean and organized reception area
- Assist with administrative tasks such as data entry, filing, and photocopying
- Coordinate appointments and meetings for staff members
- Provide information to guests about hotel services and local information
- Assist with other ad-hoc duties as required
**Working Hours:**
The successful candidate will work five out of seven days, inclusive of weekends.
**About Us:**
Avanti Personnel Limited is a leading recruitment agency specializing in placing candidates in top hospitality and service industry roles. We are committed to providing exceptional service to our clients and candidates alike.
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