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Claims Quality Assurance Officer
2 months ago
Job Title: Claims Quality Assurance Officer
About NET Recruit:
NET Recruit is a leading recruitment agency specializing in placing top talent in various industries. Our expertise lies in understanding the unique needs of our clients and providing them with exceptional candidates who can drive business growth.
Job Description:
We are seeking an experienced Quality Assurance Officer to join our team. As a key member of our organization, you will be responsible for ensuring the delivery of high-quality products and services, adhering to industry standards and regulations. Your primary focus will be on implementing and maintaining quality processes, reviewing their effectiveness, and driving continuous improvement.
Your Key Responsibilities:
- Handle quality-related issues and ensure prompt resolution
- Stay up-to-date with quality market trends and regulations, communicating relevant information to stakeholders
- Conduct internal audits and customer quality assurance audits
- Lead the quality team, setting KPIs, developing team members, and managing supplier relationships
- Ensure quality standards are met with suppliers, conducting appraisals and monitoring sub-contractor performance
- Review and provide input on procedures and operations, measuring the impact of quality activities on deliveries and products
- Develop and implement quality plans and statements for projects and products
Requirements:
- Previous experience in a Quality Management position, with a strong understanding of Quality Management Systems (QMS) and industry regulations
- Excellent knowledge of ISO9001 and product-specific approval requirements
- Experience with 8D reports, corrective action planning, and root cause analysis
- Strong communication and leadership skills
What We Offer:
We offer a competitive salary, bonus earning potential, excellent holiday package, and pension scheme. You will also have access to training and development opportunities, enabling you to advance your career within the company. Our senior management team will provide support to help you achieve your targets and progress within the business.
