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Senior Service Advisor
2 months ago
We are seeking a highly skilled and experienced Service Advisor to join our team at our prestigious dealership in Reading, Berkshire.
Key Responsibilities- Customer Service: Establish rapport with and provide outstanding care to our valued customers.
- Sales and Revenue Growth: Identify and anticipate ways to help customers achieve their goals, while maximizing labor utilization and efficiency.
- Workshop Management: Manage and follow up on all work in progress, ensuring timely completion and customer satisfaction.
- Communication and Administration: Liaise with customers, technicians, and other stakeholders to ensure seamless communication and efficient workflow.
- Experience: Previous experience in a similar role is essential, with a proven track record of delivering exceptional customer service and sales results.
- Skillset: Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
- Technical Knowledge: Strong understanding of automotive principles and practices, with the ability to interpret technical information and provide clear explanations to customers.
- Competitive Salary: A basic salary of £31,000, with an OTE in excess of £40,000.
- Benefits Package: A comprehensive benefits package, including pension, enhanced maternity and paternity leave, and access to our online rewards platform.
- Opportunities for Growth: The opportunity to work with a prestigious franchise and develop your skills and expertise in a dynamic and supportive environment.
