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Senior Solutions Consultant

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Unlock Your Potential as a Senior Solutions Consultant

At Ingenio Global, we're seeking an experienced Senior Solutions Consultant to drive international growth and lead our team in designing cutting-edge solutions for the Customer Experience (CX) and Contact Center Software as a Service (SaaS) space.

About the Role:

As a Senior Solutions Consultant, you'll leverage your expertise to create tailored, innovative solutions for prospects and clients, ensuring they achieve their strategic goals. You'll lead and mentor a team of Solutions Consultants, collaborating with clients to understand their needs, challenges, and goals, and translating these into customized, scalable, and effective solutions.

Key Responsibilities:

  • Design and architect CX and Contact Center SaaS solutions, aligning them with client requirements and business objectives.
  • Stay updated on industry trends, emerging technologies, and best practices in CX and Contact Center SaaS to ensure our solutions are at the forefront of innovation.
  • Collaborate with sales teams to support pre-sales activities, including responding to RFPs, creating proposals, and delivering client presentations.

What We Offer:

As a Senior Solutions Consultant at Ingenio Global, you'll have the opportunity to work with a recently-funded Series A software business, driving international growth and innovation in the CX and Contact Center SaaS space. You'll be part of a dynamic team, working on cutting-edge solutions and collaborating with clients to achieve their strategic goals.

Requirements:

  • Proven experience in CX and Contact Center SaaS solutions.
  • Strong leadership and mentoring skills.
  • Excellent communication and collaboration skills.

Apply Today:

If you're a motivated and experienced Senior Solutions Consultant looking to drive international growth and innovation in the CX and Contact Center SaaS space, we'd love to hear from you.