Medical Office Coordinator

2 months ago


Altrincham, Trafford, United Kingdom St Johns Medical Centre Full time

Job Summary

To provide general assistance to the St Johns Medical Centre team and project a positive and friendly image to patients and other visitors, either in person or via communication. Welcome, assist, and direct patients in accessing the appropriate service or healthcare profession in a courteous, efficient, and effective way.

Key Responsibilities

  • Provide administrative support to the clinical team
  • Manage patient flow and coordinate appointments
  • Answer and direct phone calls in a professional manner
  • Provide excellent customer service and maintain a positive attitude
  • Work effectively as part of a team to achieve practice goals

Person Specification

Essential

  • Flexible approach to undertaking a wide variety of tasks
  • Highly motivated and enthusiastic individual
  • Experience of answering telephone calls in a high call volume environment
  • Experience of working as part of a team
  • Experience of customer service

Desirable

  • Experience of working in a busy healthcare environment
  • Experience of clinical systems and software


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