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Customer Success Manager
2 months ago
Join Sphere Digital Recruitment, the Best Small Company 2022, in driving success for our most important customers as a Customer Success Manager. You will be at the forefront of AI-driven advancements, empowering businesses to stay ahead in the digital space.
About the RoleWe are seeking a proactive problem-solver with a strong focus on leveraging data to drive client results. As a Customer Success Manager, you will report to the Head of Customer Success, a leader dedicated to building strong partnerships and ensuring our client is a trusted advisor in the AI space.
Key Responsibilities- Manage a portfolio of customers, collaborating closely with the Head of Customer Success and leadership to execute strategic initiatives that lead to measurable success.
- Proactively identify opportunities for growth, manage client renewals, and forecast with accuracy.
- Bring your creativity to the table, contributing fresh ideas to help evolve the customer success function.
- 3 years + of experience in Customer Success.
- Strong relationship-building skills with senior-level stakeholders.
- Detail-oriented, with a strong focus on leveraging data to drive client results.
- Competitive salary.
- Health insurance.
- Unlimited holidays (with a minimum of 28 days).
- Hybrid working arrangement with two days per week in the London office.
- Opportunities for professional growth and career advancement.
Sphere Digital Recruitment currently have a variety of job opportunities across digital. If you require any adjustments or additional support during the recruitment process, please let us know.