Ludlow Store Team Member

2 months ago

Ludlow, Shropshire, United Kingdom FatFace Full time
{"Role Overview": "As a key member of our Ludlow store team, you will be the face of our business, providing exceptional customer service and ensuring a memorable experience for our customers. You will be responsible for greeting and thanking customers, processing sales and orders, and maintaining a clean and organized store environment.", "Responsibilities": "
  • Provide exceptional customer service, utilizing your knowledge to help customers find the best products to suit their needs.
  • Process sales, orders, and refunds efficiently and accurately.
  • Process deliveries and help to get new stock onto the shop floor.
  • Maintain a clean and organized store environment, including the shop floor and back of house.
  • Stay up to date with company activity and promotions.
  • Support floor moves, sale set ups, and launches.
", "Competencies": "
  • Deliver excellent customer service standards, focusing on customer needs and satisfaction.
  • Exhibit a passionate commitment to the FatFace brand, demonstrating our brand vision and values.
  • Align yourself to our social and environmental mission and champion actions that you can directly impact.
  • Provide a personal, genuine, and authentic approach to customer interactions.
  • Act with integrity, demonstrating a passion for, interest in, and understanding of others.
", "Experience": "While experience in a customer service environment is desirable, it is not essential. We are looking for individuals with excellent interpersonal and communication skills, a positive can-do attitude, and the ability to work productively in a high-pressure environment.", "Benefits": "As a member of our team, you will enjoy a range of benefits, including 25 days holiday plus bank holidays, a generous monthly discount allowance, and access to our online platform, Perkbox, which offers amazing online discounts, home workouts, and wellbeing content.", "About Us": "At FatFace, we believe life is for living and more fun with those we love. We promote and drive equality within our workforce to ignite an inclusive foundation for us all to build from and truly connect with our customers, colleagues, and communities alike.", "Why Work with Us": "We offer a supportive and inclusive work environment, opportunities for growth and development, and a range of benefits to support your physical and mental wellbeing.", "Equal Opportunities": "We are an equal opportunities employer and welcome applications from all qualified candidates.", "Contact Us": "If you are interested in this role, please submit your application through our website.", "Note": "We reserve the right to close this vacancy at any time, so please apply as soon as possible.", "Disclaimer": "FatFace is an equal opportunities employer and welcomes applications from all qualified candidates.", "Language": "en-US"}

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