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Production Support Assistant

2 months ago

Dagenham, United Kingdom Ignite Recruitment Services Full time

Company Overview:
At Ignite Recruitment Services, we prioritize exceptional service for our clients. We strive to ensure that every interaction with candidates and clients is a positive experience.

Position Summary:
We are currently seeking a dedicated Assistant Stage Hand to support the VP of Production & Studio Operations in various daily production activities.

Key Responsibilities:

  1. Facility and Stage Oversight:
    Manage and monitor stages, support offices, and facility locations. Collaborate with security and parking teams to oversee client use of studio parking.
  2. Troubleshooting and Issue Resolution:
    Identify and report any issues with studio facilities. Address challenges arising from client production requirements and ensure compliance with studio policies and safety regulations.
  3. Client Engagement and Support:
    Respond promptly to client inquiries and coordinate with studio departments to facilitate efficient service delivery.
  4. Documentation and Reporting:
    Accurately complete daily production reports for all stages and locations, and manage corresponding client paperwork.
  5. Client Check-in and Check-out:
    Document studio conditions during client arrivals and departures.
  6. Safety and Maintenance:
    Report necessary repairs and inspect stages for safety compliance.
  7. Client Tours:
    Assist the stage manager during client tours as required.
  8. Operational Coordination:
    Enhance studio operations by coordinating with production teams on schedules and ensuring cleanliness and readiness of all areas.
  9. Maintenance Notifications:
    Inform tenants of upcoming maintenance that may affect their schedules.
  10. Client Transition Support:
    Be present during client move-ins and move-outs to facilitate smooth transitions.
  11. Financial Oversight:
    Maintain the purchase order log and collaborate with the studio accounts team for accurate financial records.
  12. Weekend Coordination:
    Distribute weekend work schedules and special requests internally.
  13. Event Support:
    Assist the Marketing team with special events, including decorations and gifts.
  14. General Assistance:
    Coordinate daily trash removal and supervise furniture movement as needed. Perform additional duties as assigned by the Stage Hand or VP of Studio Operations.

Qualifications:
Proficiency in Microsoft Office applications and a commitment to maintaining a clean and organized studio environment are essential for this role. The Assistant Stage Hand is vital in ensuring operational efficiency and client satisfaction.