Housing Assistance Specialist

2 weeks ago


Wales, United Kingdom Service Care Solutions Full time
Housing Assistance Specialist
Temporary Position - Full Time - Hybrid

We are looking for a passionate and skilled Housing Assistance Specialist to become a vital part of our team. This role is essential in providing support to individuals facing housing challenges.

The Housing Assistance Specialist will engage with clients who are at risk of losing their homes or are in need of housing solutions, aiming to prevent homelessness whenever possible.

Key Responsibilities:

1. Conduct interviews and provide guidance to clients regarding their housing needs and options.
2. Utilize extensive knowledge of housing laws and regulations to assist clients effectively.
3. Offer clear and accessible information about eligibility for housing support and alternative solutions.
4. Perform assessments in compliance with relevant housing legislation, ensuring all duties are met.
5. Address inquiries from individuals on the Housing Register and advise on rehousing possibilities.
6. Assist clients in completing online applications for housing services.
7. Deliver both telephone and in-person advice on housing rights, solutions, and homelessness prevention strategies.
8. Maintain a comprehensive understanding of available housing solutions to effectively communicate these to clients.

Record Keeping:
Ensure that all interactions, assessments, and decisions are documented accurately, adhering to confidentiality and data protection standards.

If you possess the necessary qualifications and experience for this role, we encourage you to consider this opportunity.



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