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Hotel Operations Supervisor

2 months ago

Central London, United Kingdom whitbread Full time

About the Role

We are seeking a dedicated and experienced Hotel Operations Supervisor to oversee the daily operations of our modern hotel in London Shoreditch. You will play a vital role in ensuring a seamless and enjoyable experience for our guests, while maintaining high standards of service and efficiency.

Your Responsibilities

  • Lead and motivate a team of staff members, fostering a positive and collaborative work environment.
  • Oversee all aspects of hotel operations, including guest services, housekeeping, and front desk activities.
  • Ensure adherence to company policies and procedures, maintaining a safe and secure environment for guests and staff.
  • Resolve guest issues promptly and effectively, exceeding expectations and ensuring customer satisfaction.
  • Collaborate with other departments to ensure smooth coordination and efficient operations.

What We Offer

  • Competitive salary and benefits package.
  • Opportunities for professional development and career advancement.
  • A dynamic and rewarding work environment within a leading hospitality company.
  • Comprehensive training and support to equip you for success.