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Shop Operations Manager

2 months ago


Milton Keynes, Milton Keynes, United Kingdom Bravissimo Full time

CONTRACT
37.5 hours per week Permanent contract

SALARY
30k
Full time, permanent contract available

Turnover of the store is approximately
£1.5m

The size of the store is 322 sqft


Salary 30k

About Bravissimo


Bravissimo is a renowned multi-channel retailer specializing in lingerie, swimwear, and nightwear for women who wear a D to L cup. With 25 locations across the UK and one in the US, alongside a robust ecommerce platform, we have been dedicated to empowering our customers since 1995. Our mission is to inspire confidence and uplift women by offering a stunning selection of styles and colors.

We strive to create an environment where our customers feel celebrated and valued.

Bravissimo Benefits

• Up to 25 days holiday
• Opportunity to purchase up to 5 additional days holiday each year
• Access to free and confidential 24/7 employee support
• 50% discount on full-priced items for you, your family & friends, up to a limit
• Healthcare Cash Plan for you and up to 4 children
• Employer pension contributions up to 6%
• Life Assurance
• Comprehensive training and development resources
• Long service awards after 5 years' service
• Access to new and upcoming products with feedback opportunities
• Discounts at various retailers, attractions, and gyms

About the Role


The role of the Store Manager involves establishing a successful shop environment and leading your team to deliver exceptional customer service, ensuring that every visitor leaves feeling fantastic.


You will be accountable for the shop's overall success, focusing on both commercial performance and the leadership of your team, fostering their growth and potential.


Your organizational skills and attention to detail will facilitate the efficient operation of the store, while your initiative and business insight will drive continuous improvements, enhancing the experience for both customers and staff.

About You


We seek a well-organized, experienced manager who is a self-starter with outstanding communication skills and a customer-centric mindset.

You will serve as a role model, inspiring and developing your team to reach their full potential. With a passion for excellence, you should embrace change and proactively plan for the future.

You will approach challenges with a positive attitude, addressing issues head-on and transforming obstacles into effective solutions.

Previous retail management experience is essential; however, experience in the lingerie sector is not a prerequisite.

Please note, due to the nature of the roles in our shops, there is a genuine occupational requirement for post holders to be female.

Interested?


To apply for this role, please submit your CV along with a letter detailing your interest in working for Bravissimo, what excites you about this position, and what you can contribute to the role.

You will be prompted to add these at the end of the application process.