Client Services Coordinator

2 months ago


Blackburn, Blackburn with Darwen, United Kingdom Ardonagh Advisory Full time
About the Role

We are seeking a skilled Client Services Coordinator to join our team in Darwen. As a key member of our team, you will be responsible for providing exceptional customer service and administrative support.

Key Responsibilities
  • Provide first point of contact for day-to-day administration from clients, providers, and internal/external sources.
  • Respond to queries from clients and insurers in a proactive manner.
  • Coordinate administration of schemes, including invoicing, membership data, claims data, and communication material.
  • Ensure accurate and timely processing of correspondence and client records.
  • Work collaboratively with the team to achieve business objectives.
Requirements
  • Previous administration experience preferred.
  • Excellent verbal and written communication skills.
  • Strong organizational and time management skills.
  • Proficient in Microsoft Office.
  • Customer-centric approach and willingness to develop.
  • Efficient and reliable.
What We Offer
  • 26 days holiday entitlement plus bank holidays.
  • Opportunity to progress your career across the Ardonagh family.
  • Pension scheme.
  • 24-hour support for physical and mental wellbeing.
  • 1 day paid volunteering day.
  • Spotlight Awards.

We offer a supportive and dynamic work environment, with opportunities for personal and professional growth. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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