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Store Operations Manager
2 months ago
About the Role
We are seeking a highly motivated and experienced Supervisor to join our team at Iceland. As a key member of our store operations team, you will play a vital role in delivering exceptional customer service and driving sales growth.
Key Responsibilities
- Manage store availability and inventory levels to ensure optimal stock levels and minimize waste.
- Develop and implement sales strategies to drive revenue growth and improve customer engagement.
- Provide exceptional customer service and support to customers, responding to their needs and resolving any issues promptly.
- Lead and motivate a team of colleagues to achieve sales targets and deliver excellent customer service.
- Ensure compliance with company policies and procedures, including health and safety and customer service standards.
Requirements
- Proven experience in a retail or customer-facing role, with a strong track record of delivering sales growth and improving customer satisfaction.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
- Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
- Strong leadership and motivational skills, with the ability to inspire and develop a team of colleagues.
- Flexibility and adaptability, with the ability to work a variety of shifts, including weekends and holidays.
About Iceland
Iceland is a leading retailer with a strong commitment to customer service and community engagement. We offer a dynamic and supportive work environment, with opportunities for career development and growth.
