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Account Executive for Sales

3 months ago

Plymouth, Plymouth, United Kingdom Interaction - York Full time
Position Overview:

As a Sales Account Manager, you will engage with our valued clients primarily through phone and email communication to enhance the sales of our offerings. Your role will involve obtaining and up-selling orders, ensuring customer satisfaction, and enriching the overall purchasing experience.

Key Responsibilities:
  • Process orders via email and phone, confirming details and coordinating with fulfillment.
  • Boost sales by recommending complementary products and analyzing customer purchasing patterns.
  • Manage and cultivate leads provided by marketing and external sales teams.
  • Identify opportunities for process enhancements.
  • Prepare and follow up on quotes to secure orders or understand reasons for order losses.
  • Monitor open customer orders and address any potential delivery issues.
  • Maintain reports related to backorders and customer notifications.
  • Provide insights on market trends, competitive pricing, and customer feedback to management.

Qualifications:
Applicants should possess a High School Diploma or equivalent; a Bachelor's degree is preferred. A background in sales and sales administration is essential, with 2-4 years of relevant experience. Proficiency in Microsoft Office, particularly Excel, is required. Candidates should demonstrate the ability to manage multiple tasks, work collaboratively in a team, and communicate effectively in both verbal and written forms. Attention to detail and problem-solving skills are crucial, along with the ability to work independently with minimal supervision.