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Restaurant Operations Manager

2 months ago


Norwich, Norfolk, United Kingdom Restaurant Associates Full time
About the Role

We are seeking an experienced and ambitious Restaurant Operations Manager to join our team at Restaurant Associates. As a key member of our management team, you will be responsible for the overall efficient and effective management of our contract to ensure great quality, consistent food and beverage services across our 5 outlets.

Key Responsibilities:

  • Manage the daily operations of the restaurant, retail, and hospitality onsite, ensuring seamless delivery of food and beverage services to our clients and customers.
  • Oversee the development and performance of employees, including recruitment, training, and development programs.
  • Ensure the smooth planning of the contract and resources to deliver a first-class food and beverage service to our clients and customers.
  • Maintain positive client relationships, ensuring we are true partners in their business.
  • Ensure the contract is fully compliant with company policies and procedures.
  • Deliver on the agreed financial budget and run commercially in line with net income and cost targets.

Requirements:

  • Proven experience in restaurant management, with a strong track record of delivering high-quality food and beverage services.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients, employees, and stakeholders.
  • Strong leadership and management skills, with the ability to motivate and develop a high-performing team.
  • Ability to work under pressure, with a strong focus on customer satisfaction and service excellence.
  • Passionate about food and hospitality, with a commitment to delivering exceptional customer experiences.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and development, with a focus on leadership and management skills.
  • A dynamic and supportive work environment, with a strong focus on teamwork and collaboration.
  • The chance to work with a leading food and hospitality company, with a reputation for excellence and innovation.