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Senior Customer Coordinator

2 months ago


High Wycombe, Buckinghamshire, United Kingdom Oxby and Parke Recruitment Full time

About the Company:

Oxby and Parke Recruitment is a leading recruitment agency that specializes in placing top talent in high-end industries. We pride ourselves on our ability to deliver exceptional results and exceed client expectations.

About the Role:

We are seeking a highly skilled and organized Senior Customer Coordinator to join our team. As a Senior Customer Coordinator, you will be the link between our production office and sales teams, working closely with internal stakeholders, project managers, and manufacturing partners to ensure the timely manufacture and dispatch of customer orders.

Key Responsibilities:

  • Coordinate activities, resources, and information between the manufacturing operation and external manufacturing partners.
  • Create projects into trackable actions and set timeframes.
  • Liaise with internal clients to identify and define requirements, scope, and objectives.
  • Assign tasks to internal teams and assist with schedule management through to the point of delivery.
  • Ensure that internal clients' needs are met as projects evolve.
  • Monitor progress and handle any issues that arise.
  • Act as the point of contact and communicate project status to all participants.
  • Work with the production and sales admin teams to overcome any challenges.

Requirements and Skills:

  • Proven work experience in a similar role.
  • An ability to prepare and interpret flowcharts, schedules, and step-by-step action plans.
  • Solid organizational skills, including multitasking and time-management.

What We Offer:

We offer a competitive salary of £30,000pa, rising to £33,000pa after successful completion of probation (after 6 months). We also offer a dynamic and supportive work environment, opportunities for professional growth and development, and a chance to work with a talented team of professionals.