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IT Support Specialist

2 months ago

Worcester, Worcestershire, United Kingdom Bosch Full time
Job Summary

We are seeking a highly motivated and detail-oriented IT Support Apprentice to join our team at Bosch. As an IT Support Apprentice, you will play a key role in providing technical support and assistance to our customers, ensuring that their IT needs are met efficiently and effectively.

Key Responsibilities
  • Provide technical support and assistance to customers via phone, email, and in-person
  • Install and configure hardware and software solutions
  • Troubleshoot and resolve technical issues in a timely and professional manner
  • Collaborate with colleagues to resolve complex technical issues
  • Develop and maintain technical documentation and knowledge base
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong problem-solving and analytical skills
  • Basic knowledge of IT systems and software
  • Ability to learn quickly and adapt to new technologies
What We Offer

We offer a comprehensive training program, competitive salary, and opportunities for career growth and development. If you are a motivated and detail-oriented individual with a passion for IT, we encourage you to apply for this exciting opportunity.