Customer Operations Manager
7 days ago
We are a leading provider of postal and delivery services, with a rich history and a strong commitment to innovation and customer satisfaction. Our mission is to deliver exceptional service to our customers, while also driving growth and profitability for our business.
The RoleWe are seeking a highly skilled and experienced Operations Manager to join our team. As a key member of our delivery team, you will be responsible for leading and managing a team of front-line colleagues to ensure the smooth running of all deliveries. Your primary focus will be on creating a positive and engaging work environment, promoting inclusivity, and being a role model by living our values.
Key Responsibilities- Lead and manage a team of delivery colleagues to ensure the smooth running of all deliveries
- Create a positive and engaging work environment, promoting inclusivity and living our values
- Partner with Trade Union to drive performance improvement and ensure we reach our best with people management, resource planning, and specialist project activity
- Deliver every item accurately and on time, playing a major part in the trust customers have in us
We offer a competitive salary, generous holiday allowance, flexible working, pension scheme, and an excellent parental leave policy. You will also have access to a range of benefits, including the Cycle2work scheme, corporate discounts, and gym membership.
About YouWe are looking for a highly skilled and experienced Operations Manager who is flexible and can excel under pressure. You will be a customer-focused, team player with a results-driven approach, and a proven ability to inspire and motivate others. You will have a strong understanding of our business and a passion for delivering exceptional service to our customers.
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Customer Operations Manager
6 days ago
Basingstoke, Hampshire, United Kingdom Royal Mail Group Full timeAbout the RoleWe are seeking a highly skilled and experienced Operations Manager to join our team at Royal Mail Group. As a key member of our delivery operations team, you will be responsible for ensuring the smooth running of our delivery services, leading and inspiring a team of front-line colleagues to work efficiently and provide excellent service to our...
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Customer Operations Manager
7 days ago
Basingstoke, Hampshire, United Kingdom Royal Mail Group Full timeAbout the RoleWe are seeking a highly skilled and experienced Operations Manager to join our team at Royal Mail Group. As a key member of our delivery operations team, you will be responsible for ensuring the smooth running of our delivery services, leading and inspiring a team of front-line colleagues to work efficiently and provide excellent service to our...
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Customer Operations Manager
3 days ago
Basingstoke, Hampshire, United Kingdom Royal Mail Group Full timeAbout Royal Mail GroupWe are a leading logistics and postal services company, impacting people and businesses in over 71 million ways every day. Our mission is to connect companies and customers worldwide, and we're committed to making a positive difference in our communities.The RoleWe're seeking an experienced Operations Manager to lead our Delivery team,...
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Customer Operations Manager
3 days ago
Basingstoke, Hampshire, United Kingdom Royal Mail Group Full timeAbout Royal Mail GroupWe are a leading logistics and postal services company, impacting people and businesses in over 71 million ways every day. Our mission is to connect companies and customers worldwide, and we're committed to making a positive difference in our communities.The RoleWe're seeking an experienced Operations Manager to lead our Delivery team,...
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Customer Support Operations Specialist
4 weeks ago
Basingstoke, Hampshire, United Kingdom Yorktel Full timeYorktel is seeking a dedicated Customer Support Operations Specialist to enhance our team. The primary role of the Customer Support Operations Specialist is to deliver exceptional customer service and support to our external clients. This position is integral to a specialized account team that provides remote assistance by generating customer incident...
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Team Leader in Customer Operations
4 weeks ago
Basingstoke, Hampshire, United Kingdom Currys plc Full timePosition Overview: Team Leader in Customer Operations Permanent Position Full-Time Employment Salary: £34,000 per annum Shifts: Rotating schedules (early, mid, and late) Early Shift: 05:30 - 14:30 Mid Shift: 09:00 - 18:00 Late Shift: 13:00 - 22:00 At Currys, we share a common goal: to enable everyone to experience exceptional technology. As...
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Team Leader for Customer Operations
4 weeks ago
Basingstoke, Hampshire, United Kingdom Currys Full timePosition Summary: Team Leader for Customer OperationsPermanent PositionFull-Time EmploymentAnnual Salary: £34,000 Shift Patterns: Rotating (early, mid, and late shifts)Early Shift: 05:30 - 14:30Mid Shift: 09:00 - 18:00Late Shift: 13:00 - 22:00 At Currys, we share a common goal: to enable everyone to experience exceptional technology. As the leading retailer...
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Operations Manager
1 week ago
Basingstoke, Hampshire, United Kingdom Escape Hunt Full timeAbout the RoleWe are seeking a highly skilled and experienced Executive Director to lead our team at Escape Hunt. As a key member of our management team, you will be responsible for driving business growth, improving operational efficiency, and ensuring exceptional customer experiences.Key ResponsibilitiesLeadership: Provide strategic direction and guidance...
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Customer Service Operations Leader
4 weeks ago
Basingstoke, Hampshire, United Kingdom Currys Careers Full timePosition Summary:Customer Service Operations LeaderLocation: BasingstokeEmployment Type: PermanentWork Schedule: Full TimeCompensation: £34,000 per annumShift Patterns: Rotating Shifts (early, mid, and late)Early Shift: 05:30 - 14:30Mid Shift: 09:00 - 18:00Late Shift: 13:00 - 22:00At Currys, we share a common goal: to enable everyone to experience...
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Customer Experience Manager
2 hours ago
Basingstoke, Hampshire, United Kingdom Sainsbury's Full timeAbout the RoleWe're seeking a talented Customer Experience Manager to join our team at Sainsbury's. As a key member of our instore management structure, you'll play a vital role in delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesLead and develop a medium to large instore team, focusing on operational management and...
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Customer Care/Operations Co-ordinator
1 month ago
Basingstoke, Hampshire, United Kingdom Redline Group ltd Full timeAn exciting opportunity has arisen for a Customer Care/Operations Co-ordinator to join this world leading Distributor of Electronic Components & Systems, based in Basingstoke. This role will be jointly responsible for the day-to-day smooth operation of the Operations Support Function within the business. The role is a vital support to the Basingstoke based...
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Restaurant Operations Manager
7 days ago
Basingstoke, Hampshire, United Kingdom KFC UK & Ireland Full timeAbout the Role:We are seeking an experienced and motivated Restaurant Operations Manager to join our team at KFC UK & Ireland. As an Assistant Restaurant General Manager, you will play a crucial role in ensuring the smooth and standardized operation of our restaurants.Key Responsibilities:Restaurant Operations: Assist with day-to-day operations, including...
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Customer Operations Officer
3 days ago
Basingstoke, Hampshire, United Kingdom Once For All Limited Full timeOnce For All Limited is a high-growth, cloud-based, SaaS subscription business. Our technology helps our customers to manage their supply chain governance, risk management and compliance. We work across public and private sector and have over 250k customers across the UK across 20 different sectors including construction, transport, retail, hospitality...
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Customer Operations Officer
3 days ago
Basingstoke, Hampshire, United Kingdom Once For All Limited Full timeOnce For All Limited is a high-growth, cloud-based, SaaS subscription business. Our technology helps our customers to manage their supply chain governance, risk management and compliance. We work across public and private sector and have over 250k customers across the UK across 20 different sectors including construction, transport, retail, hospitality...
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Customer Success Manager
4 weeks ago
Basingstoke, Hampshire, United Kingdom Once For All Full timeJob OverviewPOSITION TITLE: Customer Success ManagerLEVEL: Mid-Level ManagementREPORTS TO: Customer Success Manager, UKFUNCTION: Customer SuccessWORK ARRANGEMENT: HybridEMPLOYMENT TYPE: Full-TimeSALARY RANGE: £33,000 - £36,000Company Profile:Once For All is a rapidly expanding, cloud-based SaaS subscription enterprise. Our innovative technology empowers...
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Customer Success Manager
4 weeks ago
Basingstoke, Hampshire, United Kingdom Once For All Full timeJob OverviewPOSITION TITLE: Customer Success ManagerLEVEL: Mid-Level ManagementREPORTS TO: Customer Success Manager UKDEPARTMENT: Customer SuccessWORK ARRANGEMENT: HybridEMPLOYMENT TYPE: Full-TimeSALARY RANGE: £33,000 - £36,000Company Profile:Once For All is a rapidly expanding, cloud-based SaaS subscription enterprise. Our innovative technology empowers...
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Restaurant Operations Manager
1 day ago
Basingstoke, Hampshire, United Kingdom KFC UK & Ireland Full timeAbout the Role:We are seeking an experienced and motivated Restaurant Operations Manager to join our team at KFC UK & Ireland. As an Assistant Restaurant General Manager, you will play a crucial role in ensuring the smooth and standardized operation of our restaurants.Key Responsibilities:Coach and motivate restaurant teams to achieve high-quality standards...
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Restaurant Operations Manager
2 days ago
Basingstoke, Hampshire, United Kingdom KFC UK & Ireland Full timeAbout the Role:We are seeking an experienced and motivated Restaurant Operations Manager to join our team at KFC UK & Ireland. As an Assistant Restaurant General Manager, you will play a crucial role in ensuring the smooth and standardized operation of our restaurants.Key Responsibilities:Coach and motivate restaurant teams to achieve high-quality standards...
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Commercial Operations Manager
3 days ago
Basingstoke, Hampshire, United Kingdom Network Rail Full timeAbout Network RailNetwork Rail is a leading transportation company that connects passengers and freight customers across the country, ensuring safe and efficient transportation. Our mission is to build a better railway for the future, and we're committed to delivering exceptional service to our customers.We're dedicated to creating a diverse and inclusive...
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Commercial Operations Manager
3 days ago
Basingstoke, Hampshire, United Kingdom Network Rail Full timeAbout Network RailNetwork Rail is a leading transportation company that connects passengers and freight customers across the country, ensuring safe and efficient transportation. Our mission is to build a better railway for the future, and we're committed to delivering exceptional service to our customers.We're dedicated to creating a diverse and inclusive...