Young People Support Worker

3 weeks ago


Chester, United Kingdom Depaul UK Full time
About the Role

This is an exciting opportunity to join our team and contribute to the development of our Step Forward (Floating Support) services in Cheshire West and Chester.

The Step Forward (Floating Support) service provides tailored support to young people aged 15-19 with care experience, to prepare for and transition into independent living in their own tenancy.

The worker will hold a caseload and will support young people in working towards their goals which will lead to further independence.

Support will take place in young people's accommodation and out in the community.

The post will involve working closely with the allocated social worker and the Leaving Care Team, as well as local organisations, statutory services, and support agencies, to achieve the best possible outcomes for the young people we support.

Key Responsibilities
  • To complete a full assessment of each young person's strengths, needs and goals to develop a holistic and strengths-based support plan and tailored programme of support.
  • Provide a programme of support with young people to cover accommodation needs, independent living skills, support with education, employment and learning and social and emotional issues.
  • To support young people aged 15+ to prepare for independent living and develop necessary skills.
  • To understand and support young people using a trauma-informed approach, awareness and understanding of adverse childhood approaches and acceptance and commitment therapy (ACT).
  • Where young people have moved into accommodation the worker will provide support through a programme of regular visits. These may include support and advice or more structured life-skills training as required.
  • Help young people to apply for benefits, complete relevant application forms, train to learn budgeting skills and managing money, including support to prioritise and pay bills and rent.
  • Actively support young people to stay in or enter suitable education, employment and training.
  • Support young people to access and liaise with health services, including mental health services, drug and alcohol support services and counselling referrals.
About You

You will need to have the following skills and experience:

  • Able to work on own initiative but at same time able to exercise sound judgement in knowing when to consult with peers and clients to meet the service KPI's
  • A clear understanding and ability to implement risk management, information sharing and data security arrangements.
  • Awareness of and commitment to equal opportunity and diversity practice.
  • Ability to promote and implement diversity practices and policies and treat colleagues and clients fairly.
  • Experience in helping Young People with setting up benefits, developing independent living skills and maintaining their accommodation
  • Experience working with young people who may have complex needs such as mental health issues, drug and alcohol misuse, domestic abuse and offending behaviour.
In Return

You will receive:

  • A comprehensive training package tailored to your needs and role
  • Flexible working model for suitable roles
  • 26 days annual leave rising to 30 after five years of service
  • Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
  • Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
  • Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
  • Discount vouchers including gym, retail, food & drink, travel, electricals and more.
  • Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
  • Death in service (4x Base salary)
  • Legal Advice line


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