Young People Support Worker

7 days ago


Chester, United Kingdom Depaul UK Full time
About the Role

This is an exciting opportunity to join our team as a Young People Support Worker, where you will play a vital role in supporting young people aged 15-19 with care experience to prepare for and transition into independent living.

The Step Forward (Floating Support) service provides tailored support to young people, helping them to develop the skills and resilience needed to live independently. As a Support Worker, you will hold a caseload and work closely with young people to identify their goals and develop a support plan tailored to their needs.

You will provide a programme of support to cover accommodation needs, independent living skills, education, employment, and social and emotional issues. You will also support young people to access and liaise with health services, including mental health services, drug and alcohol support services, and counselling referrals.

Key Responsibilities
  • To complete a full assessment of each young person's strengths, needs, and goals to develop a holistic and strengths-based support plan and tailored programme of support.
  • To provide a programme of support with young people to cover accommodation needs, independent living skills, support with education, employment, and learning, and social and emotional issues.
  • To support young people aged 15+ to prepare for independent living and develop necessary skills.
  • To understand and support young people using a trauma-informed approach, awareness and understanding of adverse childhood experiences, and acceptance and commitment therapy (ACT).
  • To help young people to apply for benefits, complete relevant application forms, train to learn budgeting skills, and managing money, including support to prioritise and pay bills and rent.
  • To actively support young people to stay in or enter suitable education, employment, and training.
  • To support young people to access and liaise with health services, including mental health services, drug and alcohol support services, and counselling referrals.
About You

You will need to have the following skills and experience:

  • Able to work on own initiative but at the same time able to exercise sound judgement in knowing when to consult with peers and clients to meet the service KPIs.
  • A clear understanding and ability to implement risk management, information sharing, and data security arrangements.
  • Awareness of and commitment to equal opportunity and diversity practice.
  • Ability to promote and implement diversity practices and policies and treat colleagues and clients fairly.
  • Experience in helping Young People with setting up benefits, developing independent living skills, and maintaining their accommodation.
  • Experience working with young people who may have complex needs such as mental health issues, drug and alcohol misuse, domestic abuse, and offending behaviour.
What We Offer

In return for working with us, you will receive:

  • A comprehensive training package tailored to your needs and role.
  • Flexible working model for suitable roles.
  • 26 days annual leave rising to 30 after five years of service.
  • Family-friendly leave policies including - maternity, adoption, and parental leave and Carers leave.
  • Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service.
  • Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks, and nutrition advice.
  • Discount vouchers including gym, retail, food & drink, travel, electricals, and more.
  • Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans, and More.
  • Death in service (4x Base salary).
  • Legal Advice line.


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