Parts Advisor

6 days ago


New Hythe, United Kingdom ACS Automotive Recruitment Consultancy Full time

Job Summary:

A leading automotive recruitment consultancy is seeking an experienced Parts Advisor to join their team. As a Parts Advisor, you will play a crucial role in the smooth operation of the parts department, ensuring exceptional customer service and driving sales growth.

Key Responsibilities:

  • Establish and maintain strong relationships with customers, understanding their needs and providing tailored solutions.
  • Assist in all aspects of the warehouse, ensuring efficient stock management and accurate inventory control.
  • Provide quotes and sell parts to retail and wholesale customers, meeting sales targets and driving revenue growth.
  • Deliver exceptional customer service, responding to customer inquiries and resolving issues promptly.
  • Assist in stock checks, maintaining accurate records and ensuring compliance with company policies.
  • Maintain a strong working relationship with manufacturers, staying up-to-date with product information and promotions.
  • Discuss relevant promotions and offers with customers, driving sales and increasing customer satisfaction.
  • Receive, record, and allocate parts and consumables from suppliers, ensuring timely delivery and accurate inventory control.

Requirements:

  • Proven experience as a Parts Advisor in the motor trade, with a strong understanding of automotive parts and sales principles.
  • Experience with Kerridge ADP Drive or similar systems would be advantageous.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and suppliers.
  • Ability to work towards deadlines, prioritizing tasks and managing time effectively.
  • Committed to delivering exceptional customer service, with a strong focus on customer satisfaction and loyalty.
  • Confident and professional, with a strong work ethic and a willingness to learn and develop.

Working Hours:

The successful candidate will be required to work a standard Monday to Friday schedule, with occasional Saturdays and callouts as required. Additional pay will be provided for late shifts and callouts.


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