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European Transport Coordinator
2 months ago
Freightserve, a leading Freight Forwarding and Shipping company, is seeking a highly skilled and motivated Junior European Transport Client Coordinator to join our team.
Key Responsibilities:- Manage export/import processes for road freight shipments, ensuring timely and cost-effective transportation.
- Plan and coordinate transport routes and daily schedules for Europe, optimizing fleet efficiency and profitability.
- Coordinate customer collections, packing services, and deliveries, ensuring seamless logistics operations.
- Work closely with customers and office staff to plan routes, schedule delivery times, and coordinate drivers, agency drivers, and vehicles.
- Coordinate with customs for clearance and manage customs entry exceptions, ensuring compliance with EU regulations.
- Manage EU airfreight and EU road courier shipments, ensuring timely and cost-effective delivery.
- Discuss and resolve client/supplier problems and complaints, providing excellent customer service.
- Proven track record and knowledge of domestic and European transport operations and planning.
- Good knowledge of current EU transport legislation and customs procedures.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Attention to detail and accuracy, with the ability to manage multiple tasks and priorities.
- Commercially focused, with the ability to consider end-to-end costs and optimize logistics operations.
Freightserve is a fast-growing Freight Forwarding and Shipping company, established in 1992. We have a reputation for excellence in the industry and are committed to providing exceptional customer service and logistics solutions.