Project Support Officer

1 week ago

Exeter, Devon, United Kingdom Royal Devon University Healthcare NHS Foundation Trust Full time
Job Summary

We are seeking a highly motivated and organized Project Support Officer to join the Project Wing of the Workforce Solutions team at the Royal Devon University Healthcare NHS Foundation Trust. The Workforce Solutions team delivers workforce systems, data projects, intelligence, and system support in the wider people digital services.

Main Responsibilities
  • Work closely with the Workforce Solutions team and colleagues from other directorates to support high-quality project deliverables within timeline and scope.
  • Provide administrative support and coordination to the project manager and senior project manager, including scheduling and minuting meetings, liaising with stakeholders, and maintaining project documentation.
  • Offer excellent organizational and communication skills to the project wing, developing and maintaining productive relationships with the Workforce Solutions team and wider stakeholder group.
Key Responsibilities
  • Project Coordination: Assist in the planning, coordination, and execution of various workforce solutions system, data, and HR projects, ensuring timelines and deliverables are met.
  • Administrative Support: Provide comprehensive administrative support, including scheduling meetings, preparing documentation, and maintaining project documentation, and organizing senior leadership team activities such as on-call and training sessions.
  • Data Management: Assist in the collection, analysis, and reporting of project data to inform decision-making and track progress.
  • Communication: Act as a point of contact for project-related inquiries, ensuring clear and effective communication between project team members, SMEs, stakeholders, and external partners.
  • Resource Management: Help manage project resources, including tracking staff availability, highlighting slippage, and coordinating stakeholders.
  • Documentation: Develop and maintain detailed project documentation, including project plans, meeting agendas and minutes, action trackers, and risk registers.
  • Continuous Improvement: Contribute to the ongoing improvement of project processes and methodologies, ensuring best practices are developed and followed.
  • Cover: Occasionally provide business continuity for projects and support an escalation framework to mitigate risks to project quality and success.
Requirements
  • Proven experience in a project support or administrative role is beneficial but not essential; we want to hear from candidates with the right attitudes and willingness to learn.
  • Excellent organizational skills with the ability to manage multiple tasks and priorities.
  • Strong communication and interpersonal skills, with the ability to liaise effectively with a diverse range of stakeholders, including clinical colleagues, senior managers, and directors.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams) and project management documentation.
  • Knowledge of data management and analysis tools is desirable.
  • A proactive and flexible approach to work, with a strong attention to detail and problem-solving abilities.

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