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Garden Reception Host

2 months ago


Bruton, Somerset, United Kingdom The Newt in Somerset Full time
Garden Welcome Host

Compensation: £12 per hour for individuals over 21, along with exceptional benefits

Compensation: £11 per hour for individuals under 21, along with exceptional benefits

Availability required on bank holidays, weekends, and occasional evenings

A valid driving license is necessary for this position

40 hours per week across 5 days

Become a part of our dedicated team of welcome hosts, assisting our members and creating memorable experiences throughout our gardens.

Role Overview

As a Welcome Host, you will serve as the initial and final point of contact for our members, providing assistance and guidance to ensure they maximize their visit. Responsibilities may include greeting and processing visitors at the entrance, offering daily suggestions, arranging accessibility assistance, or checking restaurant availability. This role requires you to be on your feet throughout your shift, and we seek candidates with prior experience in high-quality customer service and strong communication skills.

What We Offer

  • A supportive work environment with opportunities for personal and professional growth.
  • Stay active with complimentary access to our gym and wellness classes.
  • Prioritize your wellbeing with free access to our Spa and swimming facilities and an exclusive 50% discount on Spa Treatments.
  • Enjoy shopping at our estate shops and online with a 30% discount for all employees and free delivery on online orders.
  • Benefit from exclusive perks including discounted hotel stays for staff and a generous 30% discount at our dining establishments.
  • Have your voice heard and influence the future of the organization through our Employee Engine Room.
  • Receive a complimentary garden membership for The Newt and our partner gardens, including renowned locations.
  • Enjoy complimentary meals during your shifts, prepared with fresh produce sourced from our estate by our skilled culinary team.
  • Your efforts are valued and recognized through our colleague recognition program, the 'Newt Awards', with opportunities for remarkable rewards, including complimentary hotel stays.
  • Access support through our Employee Assistance Programme for you and your family.
  • Join a team that embraces fun with regular engagement activities, including monthly motivational speakers and exciting events like Go-Karting and Wine Tasting.
  • Enjoy up to 30 days of annual leave each year for full-time employees.

About Us - The Newt in Somerset

Set amidst picturesque landscapes and rich history, our luxury country estate offers a sanctuary of elegance, inviting guests to explore extensive gardens, winding paths, and enriching exhibitions, available 364 days a year for our members. Our hotel provides a warm, home-like atmosphere where exceptional service thrives in a setting of understated sophistication. Beyond the estate, our Ecommerce teams deliver premium products to homes, while our media and membership initiatives keep our community informed of the latest developments. Behind the scenes, a diverse range of talented teams—from Housekeeping to HR, Finance to Farming—work collaboratively to create an unforgettable journey of growth, development, and innovation, where every contribution enhances the overall experience.

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