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Field Services Specialist
1 month ago
We are seeking a skilled Technology Specialist / Field Service Engineer to join our team at Expert Executive Recruiters (EER Global).
About the CompanyOur client is a leading medical technology company that develops innovative software devices for hematology and cell morphology analysis. Their products enable faster detection and diagnosis of blood-related diseases, allowing patients to start treatment sooner and achieve better outcomes.
The company has a strong presence in the global market, with partnerships with top medical device companies and a commitment to expanding into new markets.
Job ResponsibilitiesAs a Technology Specialist / Field Service Engineer, you will provide remote and on-site support for clients, including:
- Technical troubleshooting and issue resolution
- Field installations and corrective maintenance
- Software updates and regression testing
- Documentation and knowledge base management
You will also be responsible for managing departmental knowledge and coordinating continuing education with the Technology Group.
RequirementsTo be successful in this role, you will need:
- Associate Degree or Technical Certificate
- At least two years' experience in a field engineer, customer engineer, technical support, or customer service role
- 2+ years of experience with Linux OS
- Basic network concepts and knowledge of WAN and LAN concepts
- Computer, electronics, and optics troubleshooting and repair
Advanced qualifications include experience with SQL, Python, C or C++, Jira, and medical devices/robotics/semi-conductors.
What We OfferOur client offers a competitive compensation and benefits package, as well as excellent professional development opportunities and fully remote work arrangements.
This is an exciting chance to join a well-established innovative company with a meaningful and impactful mission.
