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Relief Manager for Country Houses
2 months ago
COUNTRY HOUSE RELIEF MANAGER
Location: Remote across 16 Country Houses in the UK
Contract: Permanent, Full Time
Salary: £32,000
Live in: Free live in accommodation inclusive of all bills, 3 meals per day, Laundry & Free wifi
Job Benefits: 33 Days Holiday pro rata inclusive of bank holidays Volunteer Day Group Life Assurance Cinema Discounts Online Shopping Discounts Cycle to work Scheme Discounted Gym Membership Virtual GP Health & Wellbeing Support 24/7 Helplines with access to trained counsellors for support on Mental Health, Relationships, Childcare and more Exclusive discounts on our holidays for you, your friends & family
Role Overview:
As a Relief Manager, you will oversee the operations of our country houses, providing a sanctuary for guests on guided or self-guided tours. This role is essential for covering staff absences and offers a unique chance to engage with all 16 of our Country Houses across the UK. Your duties will encompass:
- Exceptional Customer Service: Ensure every aspect of guest service is met with the highest standards.
- Culinary Oversight: Manage the culinary team to guarantee outstanding food quality while adhering to budget constraints.
- Leadership in Front of House: Supervise the front of house team, maintaining immaculate conditions in all guest rooms and communal areas.
- Property Care and Aesthetics: Work closely with the maintenance team to identify and address any repairs or aesthetic concerns.
- Support from Central Functions: Utilize resources from our central team for recruitment, occupancy management, Health & Safety, and reporting.
Candidate Profile:
We seek individuals with the following qualifications:
- A solid background in the Tourism or Hospitality sector, particularly from roles such as Hotel Manager, Country House Manager, or similar positions.
- Flexibility to work varied hours, including evenings and weekends.
About HF Holidays:
HF Holidays is a B Corp Certified British heritage brand with over a century of experience in organizing walking holidays across the UK and beyond. Our cooperative structure places people at the core of our mission, and we are proud to have a dedicated team of 500 members working remotely and at our country houses located in some of the UK’s most beautiful national parks.
Commitment to Equity and Diversity:
We are an equal opportunity employer, dedicated to creating a diverse and inclusive environment. We evaluate candidates based solely on their qualifications and abilities, in accordance with the Equalities Act 2010. We also provide reasonable adjustments for individuals with disabilities as per applicable laws.
