ServiceNow Expert in IT Transformation

5 days ago

London, Greater London, United Kingdom Alexander Ash Consulting Full time

Job Title: ServiceNow Expert in IT Transformation

Job Description:

We are seeking experienced ServiceNow consultants to join our team at Alexander Ash Consulting for a high-impact, 2-year government IT transformation project in the UK. This project will revolutionize the way government services are delivered, leveraging the full potential of the ServiceNow platform.

Key Responsibilities:

  • Lead and optimize ITOM modules such as Discovery, Event Management, and Cloud Management within ServiceNow.
  • Configure and customize ITOM solutions to meet the unique needs of the government entity.
  • Drive the full implementation lifecycle of ITSM processes, including Incident, Problem, Change, and Service Catalog management.
  • Collaborate with stakeholders to align ITSM solutions with business goals.
  • Be the expert in IT Business Management, focusing on Project Portfolio Management (PPM), Financial Management, and Demand Management.
  • Ensure ITBM solutions meet strategic objectives and deliver measurable value.

Requirements:

  • Minimum of 4 years of experience working with ServiceNow, particularly in ITOM, ITSM, or ITBM.
  • ServiceNow certification is required.
  • Must have lived in the UK for at least 5 years to qualify for security clearance, with a strong preference for those already security cleared.

What We Offer:

  • Competitive day rate, tailored to your level of experience and seniority.
  • Opportunity to work with a government entity known for its commitment to excellence and innovation.
  • Flexible working arrangement, with mostly remote working environment.
  • Diverse, inclusive, and forward-thinking team that values flexibility and work-life balance.

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