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Luxury Fashion Client Consultant

3 months ago

London, Greater London, United Kingdom Giorgio Armani Full time

Giorgio Armani - Client Consultant

About Us: Established in 1975 by Giorgio Armani, our esteemed fashion house is synonymous with luxury and sophistication. We pride ourselves on our unique aesthetic, which embodies elegance through tailored, minimalist designs, dedicated to delivering exceptional experiences to our clientele.

Position Overview: As a full-time Client Consultant, your primary focus will be on delivering outstanding customer service, fostering robust client relationships, and meeting sales objectives. You will embody the essence of our brand and showcase our exquisite products. Collaborating closely with customers, you will assess their preferences, provide in-depth product insights, and offer tailored solutions that enhance their shopping experience.

Become a key member of our vibrant team at Giorgio Armani and take the next step in your professional journey where your efforts are acknowledged and appreciated.

Key Responsibilities:

  • Stay informed about personal performance metrics, including KPIs, and assist management in consistently achieving departmental and store goals through effective use of company resources such as training, product knowledge, and daily operational planning.
  • Implement training received via the company Logbook to maximize sales by engaging clients and promoting additional product offerings.
  • Foster an energetic and sales-driven environment within the store to encourage customer engagement.
  • Build and nurture client relationships to drive sales and enhance customer loyalty.
  • Actively participate in training sessions and pursue any development opportunities offered by the company, whether internal or external.
  • Gain expertise in visual merchandising and assist with display initiatives to uphold high standards in the store.

Qualifications:

  • Personable and enthusiastic with exceptional communication and interpersonal abilities.
  • Capable of thriving in a fast-paced setting while managing multiple responsibilities.
  • Possess a positive mindset, self-driven, and results-oriented.
  • Able to work autonomously as well as collaboratively within a team.
  • Prior experience in sales or customer service is advantageous.
  • Strong product knowledge with a quick learning aptitude for new offerings.
  • Numerical proficiency and accuracy in handling cash transactions.

Benefits:

  • Attractive salary package with performance-based bonuses.
  • Generous employee discount on all Giorgio Armani merchandise.
  • Access to Employee Assistance Program (EAP) for discounted medical and mental health services.
  • Exciting career advancement opportunities within a global luxury fashion brand.
  • A dynamic and inclusive workplace that encourages creativity and personal development.

As an equal opportunity employer, Giorgio Armani is dedicated to ensuring that all current and prospective employees are treated fairly. We do not tolerate discrimination based on age, disability, gender, sexual orientation, pregnancy, race, religion, gender identity, or marital status. We strive for a diverse and inclusive workforce and warmly welcome qualified applicants from various backgrounds to join the Giorgio Armani family.