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Field Support Technician

2 months ago

Peterborough, Peterborough, United Kingdom Reed Technology Full time
Position Overview

Role: Field Support Technician

  • Employment Type: Full-time
  • Work Arrangement: Hybrid (2-3 days on-site)

We are pleased to present an excellent opportunity for a Field Support Technician to become a part of our dedicated team. The ideal candidate will deliver essential technical assistance to users, resolving a variety of issues related to technology, including hardware, software, and peripherals. This position demands outstanding communication skills and a strong problem-solving mindset.

Key Responsibilities:

  • Provide first-line support for technical inquiries.
  • Diagnose and troubleshoot hardware and software problems.
  • Assist users in navigating technical challenges efficiently.

This role is crucial in ensuring that our operations run smoothly and that our users receive the support they need to succeed.