Field Service Technician

3 weeks ago


Peterborough, Peterborough, United Kingdom Virgin Media O2 Full time

About the Role

We are seeking a skilled Field Service Technician to join our team at Virgin Media O2. As a Field Service Technician, you will be responsible for installing and repairing our network infrastructure, ensuring that our customers receive the best possible service.

Key Responsibilities

  • Install and repair network infrastructure, including fibre optic cables and equipment
  • Diagnose and resolve technical issues, ensuring minimal downtime for our customers
  • Provide excellent customer service, responding to queries and concerns in a professional and courteous manner
  • Collaborate with our technical team to share knowledge and best practices

Requirements

  • UK Manual driving licence with no more than 8 points
  • Ability to work at heights and in all weather conditions
  • Excellent problem-solving skills and ability to work independently
  • Strong communication and customer service skills

What We Offer

  • Competitive salary of £29,000, plus overtime and performance-based commission
  • 25 days of annual leave, including your birthday and all UK bank holidays
  • First-rate pension programme with up to 10% matching contributions
  • Access to wellbeing benefits, including the Unmind App and BUPA medical coverage

About Us

Virgin Media O2 is an equal opportunities employer, committed to removing bias and barriers for our people and candidates. We support and encourage you to be your authentic self throughout your application journey with us.



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