Field Service Engineer

1 month ago

Peterborough, Peterborough, United Kingdom Virgin Media O2 Full time
{"title": "Field Technician Role", "description": "

About the Role

We are seeking a motivated and customer-focused individual to join our team of Field Service Engineers as a Field Technician. As a Field Technician, you will be responsible for installing, fixing faults, and delivering great customer service.

Key Responsibilities

  • Be the expert in installations, fixing faults, and delivering great customer service
  • Diagnose errors and technical problems and determine appropriate solutions
  • Document processes and follow company standard procedures and protocols
  • Collaborate with the technical team and share information across the organisation

What We Offer

  • A competitive salary of £29,000, £2,500+ On target earnings, plus a company van
  • 25 days of annual leave, including your birthday
  • A first-rate pension programme with up to 10% matching contributions
  • The ability to buy and sell up to 5 days of leave to suit your individual needs
  • Access to wellbeing benefits including, BUPA medical coverage (which you can choose to upgrade to protect loved ones), and critical illness insurance
  • Life insurance and a healthcare plan
  • Support for all family situations (neonatal leave, excellent maternity & paternity policies and carers leave)

About Us

Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us.

", "lang_code": "en"}

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