Field Service Engineer
4 weeks ago
About the Role
We are seeking a skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for installing and maintaining our network infrastructure, ensuring that our customers receive the best possible service.
Key Responsibilities
- Install and maintain network infrastructure, including fibre optic cables and equipment
- Diagnose and resolve technical issues, ensuring minimal downtime for our customers
- Provide exceptional customer service, responding to queries and concerns in a timely and professional manner
- Collaborate with our technical team to share knowledge and best practices
Requirements
- UK Manual driving licence with no more than 8 points
- Ability to work at heights and in all weather conditions
- Problem-solving skills and ability to find suitable solutions for customers
- Excellent communication and interpersonal skills
What We Offer
- Competitive salary of £29,000, plus overtime and performance-based commission
- 25 days of annual leave, including your birthday
- First-rate pension programme with up to 10% matching contributions
- Access to wellbeing benefits, including BUPA medical coverage and critical illness insurance
About Us
Virgin Media O2 is an equal opportunities employer, committed to removing bias and barriers for our people and candidates. We support and encourage you to be your authentic self throughout your application journey with us.
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