Lead Records Management Specialist

1 month ago

London, Greater London, United Kingdom NHS Blood and Transplant Full time

Job Overview

This position offers a hybrid working arrangement within the UK, allowing the successful candidate to be based at one of our main facilities, subject to agreement.

You will become a vital member of the Data Security, Privacy, and Records Management Team as we undertake a significant transformation initiative. Your primary responsibility will be to spearhead the Records Management Framework and Strategy, playing a crucial role in integrating Privacy and Security by Design throughout the organization. Additionally, you will ensure that all records, both physical and digital, are managed in accordance with relevant legislation, regulations, and best practices.

You will take the lead on all aspects of disclosure and legal compliance, gaining in-depth insight into the impactful work of NHS Blood and Transplant while supporting those who contribute to our mission.

Furthermore, you will have the opportunity to assist in the development and establishment of new processes within the broader Information Governance strategic framework, providing guidance to colleagues and team members on various Data Privacy and Information Governance matters.

Reporting directly to the Head of Data Privacy, you will gain valuable experience and professional growth as a senior team member, collaborating and advising across all NHSBT divisions to enhance our efforts in saving and improving lives.

Key Responsibilities

As the Senior Records Management and Disclosure Officer, you will oversee the processing of all disclosure requests, including Subject Access Requests and Freedom of Information Requests for NHS Blood and Transplant. You will ensure that all responses are compliant with relevant legislation while engaging with both internal and external stakeholders. Your responsibilities will include:

  • Assisting the Data Security, Privacy, and Records Management Team with the daily implementation and adherence to NHSBT's data security and privacy initiatives.
  • Providing expert advice on complex national legislation and NHSBT policies to staff members.
  • Coordinating responses to inquiries and guidance requests from internal personnel and external organizations.
  • Supporting the Records Manager in formulating and executing a records management strategy and training program.
  • Leading the team in managing and addressing information requests and complaints.
  • Maintaining information systems related to records management, including incident and breach reporting.
  • Updating and promoting data security, privacy, and records management policies.
  • Assisting in the management of action and improvement plans for the Data Security and Protection Toolkit.
  • Enhancing staff awareness of information governance and data privacy initiatives.

You may be required to travel and spend time away from your primary location on an ad-hoc basis, which could involve working irregular hours and overnight stays when necessary, with prior notice.

Candidate Profile

Experience and Expertise

  • Proven experience in an Information Governance and Data Privacy role, with a strong background in managing complex Information Governance and Data Privacy requests, inquiries, and complaints.
  • Demonstrated experience in creating and delivering training programs for a diverse range of stakeholders.
  • Experience in drafting policies, procedures, and materials for team or organizational use.
  • A comprehensive understanding of the potential risks and impacts on NHS, its donors, customers, and stakeholders due to inadequately executed information governance policies and standards.
  • Experience in triaging Subject Access Requests and/or Freedom of Information Requests.
  • Up-to-date knowledge of applicable legislation and best practices within the public sector.
  • Proficiency in using information technology, including Microsoft Office applications (Outlook, Word, Excel, Teams, and PowerPoint).

Qualifications and Development

  • Educated to postgraduate degree level in a relevant field or possess equivalent knowledge and experience.
  • A commitment to ongoing professional development (CPD).

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