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Customer Support Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers.
Key Responsibilities- Provide timely and effective support to customers via phone, email, and social media
- Resolve customer queries and issues in a professional and courteous manner
- Work collaboratively with colleagues to ensure customer needs are met
- Develop and maintain a deep understanding of our products and services to provide accurate information to customers
- Contribute to the development of new processes and procedures to improve customer experience
We offer a comprehensive benefits package, including a generous pension contribution, annual performance-related bonus, and share schemes. Our team is committed to creating a values-led culture and we are dedicated to building a workforce that reflects the diversity of our customers and communities.
About UsLloyds Banking Group is a leading financial services provider, committed to helping Britain prosper. We are a values-led organization, dedicated to making a positive impact on our customers, businesses, and communities. Our team is passionate about delivering exceptional customer service and we are seeking like-minded individuals to join us on this journey.
