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Customer Service Representative

2 months ago

Ringwood, Hampshire, United Kingdom Team Jobs Full time
Customer Service Role with Team Jobs

**About the Role**

We are seeking a highly motivated and customer-focused individual to join our dynamic Contact Centre team in a customer service role. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

**Key Responsibilities**

  • Handle inbound and outbound calls, providing timely and effective solutions to customer inquiries.
  • Assist customers with their queries, resolve issues, and offer product or service information.
  • Ensure every interaction leaves our customers feeling valued and supported.
  • Update and maintain accurate records of customer interactions in our systems.

**Requirements**

  • Strong communication and interpersonal skills.
  • A friendly and positive attitude with a passion for helping people.
  • Ability to work efficiently in a fast-paced environment.
  • Basic IT skills and the ability to quickly learn new systems.
  • Previous customer service experience is a plus, but not essential - we provide full training.

**What We Offer**

  • Competitive Pay: £11.55 per hour
  • Training & Development: comprehensive training to ensure your success and opportunities for growth within the company.
  • Supportive Environment: Be part of a friendly, welcoming team that values your contributions.
  • Opportunities for Advancement: We are committed to helping our employees grow and develop their careers.

**Why Choose Team Jobs?**

We are a dynamic and forward-thinking company that values our employees and provides a supportive and inclusive work environment. If you are passionate about customer service and looking for a new challenge, we would love to hear from you.