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Hospitality Host

2 months ago

Windsor, Windsor and Maidenhead, United Kingdom Honest Burgers Ltd Full time

Job Summary:

We are seeking a highly skilled and enthusiastic Hospitality Host to join our team at Honest Burgers Ltd. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and creating a warm and welcoming atmosphere for our guests.

About the Role:

As a Hospitality Host, you will be the face of our brand, ensuring that every guest has a memorable and enjoyable dining experience. Your primary responsibilities will include:

  • Providing exceptional customer service by greeting guests, taking orders, and serving food and beverages in a timely and efficient manner.
  • Creating a warm and welcoming atmosphere by maintaining a clean and organized dining area, and ensuring that all guests feel valued and respected.
  • Working collaboratively with our kitchen team to ensure seamless service and high-quality food delivery.
  • Upselling and promoting our menu items and special offers to increase sales and drive revenue growth.
  • Managing cash and credit transactions accurately and efficiently, and maintaining a high level of cash handling security.

Requirements:

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills, with the ability to build strong relationships with guests, colleagues, and management.
  • Strong attention to detail, with the ability to multitask and prioritize tasks effectively.
  • Previous experience in a similar role, preferably in the hospitality or food service industry.
  • A passion for delivering exceptional customer service, with a focus on creating a memorable and enjoyable dining experience for every guest.

What We Offer:

In return for your hard work and dedication, we offer a competitive salary and benefits package, including:

  • Competitive hourly rate with opportunities for overtime and bonuses.
  • Complimentary meals and drinks while on shift.
  • Opportunities for career advancement and professional development.
  • A fun and dynamic work environment with a team of like-minded individuals who share your passion for hospitality and customer service.

How to Apply:

If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information].