Global Governance, Risk, and Compliance Manager

2 months ago

Nottingham, Nottingham, United Kingdom Commify Full time

About Commify

Commify is a leading provider of business messaging services, offering a range of solutions that enable its customers to communicate effectively. Our services encompass everything from SMS to mobile payments, accessed through web applications, APIs, or bespoke integrations. We operate in multiple countries, including the UK, Ireland, Italy, France, Spain, Germany, The Netherlands, Australia, and The United States. Our headquarters is located in Nottingham, UK, and our products and platforms are supported by a passionate and innovative international team, with in-house development and support.

Our Mission

Our mission is to make business communication brilliant, and we are actively seeking talented individuals to join our team and help us achieve this goal.

The Role

We are currently recruiting for a highly skilled and experienced Governance, Risk, and Compliance (GRC) Manager to join our Compliance team. This is a key role responsible for ensuring compliance with global regulations and standards, as well as implementing and managing the company's risk management strategies. You will play a pivotal role in safeguarding our organisation by holding senior stakeholders to account for regulatory compliance performance and risk mitigation across Commify and its subsidiaries.

  • Key Responsibilities
  • Develop and implement appropriate governance mechanisms to ensure visibility and escalation of risks and issues impacting regulatory and policy compliance.
  • Help stakeholders to navigate regulatory requirements and issues to reach the right outcomes for ensuring our compliance.
  • Oversee risk identification, calibration, and management activities, supporting senior stakeholders to understand their risk landscape, appetite, and mitigation paths.
  • Manage the global Risk Register and ensure information is appropriately maintained.
  • Maintain our regulations and certifications library to ensure clear understanding of our obligations for each territory we operate in.
  • Collaborate with key stakeholders to resolve incidents impacting regulatory compliance.
  • Coordinate attestations and regulatory audits across our global footprint.
  • Implement training to enhance colleagues' knowledge and understanding of regulatory obligations, compliance requirements, and policy content.
  • Perform horizon scanning to proactively identify and intercept potential changes in our regulatory landscape.
  • Stay up to date with the latest compliance standards and best practices.

The Ideal Candidate

We are looking for an experienced professional with a strong background in governance, risk, and compliance roles, preferably in the telecommunications industry. The ideal candidate will have experience operating a risk management framework across multiple entities and territories, including risk appetite and impact/likelihood calibration. They will also have familiarity with regulations and standards such as GDPR, PECR, HIPAA, PCI, SOC2, NIST, DORA, and ISO27001, including implementation and monitoring strategies.

What We Offer

  • Competitive Salary range between £55,000 to £65,000
  • Company Bonus Scheme based on performance
  • Private Healthcare & Dental
  • 27 days annual leave plus Bank Holidays
  • Birthday off work
  • 2 Wellbeing days leave
  • 2 Giving Back Days
  • 5% employer pension contribution
  • Death in service (4x salary)
  • £350 Christmas voucher
  • Monthly/quarterly socials
  • Training & Development opportunities
  • Hybrid working

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