Technical Support Specialist
3 weeks ago
We are seeking a highly skilled IT Solutions Engineer to join our team at Talent Finder. As an IT Solutions Engineer, you will be responsible for managing and resolving a broad spectrum of IT issues, working closely with our team of 6 engineers to deliver top-notch services to our clients.
Key Responsibilities:
- Address and resolve client IT issues efficiently and effectively
- Collaborate with team members to deliver superior service and support
- Engage in continual learning and development to stay ahead in the fast-evolving IT landscape
- Occasionally handle out-of-hours work, compensated with either pay or time in lieu
Requirements:
- Windows 10 / 11 Professional
- Windows Server 2016 onwards
- Microsoft Exchange Server
- M365 tenant setup and migration planning to implementation
- Server Virtualisation knowledge
- Understanding of Active Directory
- Networking / Firewall / Switches / VLANs
- Backup technologies
- Cloud-based technologies (Azure / Entra)
- SharePoint, One Drive, Intune
- EDR / MDR technologies
What We Offer:
- A team player who can also work independently
- Proactive and service-focused with a passion for IT
- Ready to take on challenges and committed to client satisfaction
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