Technical Support Specialist

4 weeks ago


Swindon, Swindon, United Kingdom 100 Percent Full time £25,000
Position: Technical Support Specialist

Location: Onsite

This is an excellent opportunity for a skilled Technical Support Specialist with the necessary security clearance to join a prominent IT support organization. You will be part of a dedicated team providing essential IT assistance at a significant facility.

Key Responsibilities:
  • Delivering IT support in accordance with client service level agreements (SLAs).
  • Providing both telephone and on-site support to users.
  • Building, imaging, and deploying laptops utilizing Intune and/or SCCM.
  • Administering server operations, particularly with Active Directory.
  • Assisting users with Microsoft Office applications.
  • Managing upgrades and new installations of software and hardware.
  • Supporting audio-visual equipment.
  • Possessing a basic understanding of network support, including LAN, WAN, and Wi-Fi.
Qualifications:
  • A minimum of 2 years' experience in a similar technical support role.
  • A valid UK driving license is required for both onsite and offsite responsibilities.
  • Ideal candidates will have a background as a Security Cleared IT Technician, Helpdesk Engineer, Desktop Support Specialist, or Level 1 Engineer, with strong desktop support capabilities and experience in Active Directory.

If you meet these qualifications and are looking to advance your career in a supportive environment, we encourage you to consider this opportunity.



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