Business Intelligence Analyst
3 weeks ago
We are a premier financial services organization specializing in fleet management, vehicle leasing, and salary packaging, with operations across Australia, the UK, and New Zealand. Our portfolio encompasses a total management value of $2.5 Billion and a dedicated workforce of over 1200 employees.
OUR WORK ENVIRONMENT
At SG Fleet Group, we seek individuals who embody our core values, enabling us to deliver an exceptional customer experience. You will have the chance to flourish in a supportive and enjoyable environment where every team member is appreciated and acknowledged for their contributions, while being part of a remarkable team.
BENEFITS WE OFFER
- A welcoming and friendly team atmosphere where you are valued
- Flexible hybrid work arrangements, combining remote and in-office work
- Two additional "Wellness" days each year, on top of your annual leave
- Continuous training and professional development opportunities
- A comprehensive benefits package, including gym and educational subsidies
- Competitive salary with a performance-based bonus structure
Delivering data-driven insights and analytical solutions to achieve strategic business objectives focused on enhancing customer value and operational efficiency. This role will specifically support the Sales and Customer Service divisions by working with customer-centric data and associated systems.
YOUR DAILY TASKS WILL CONSIST OF...
- Collaborating with both business and technical stakeholders to comprehend requirements related to data and analytical projects aimed at achieving business goals
- Assisting Sales and Customer Service teams in addressing customer needs through calls and meetings as necessary
- Designing, developing, testing, documenting, and maintaining reports and dashboards that align with business requirements
- Utilizing data pipelines across various technologies to extract, load, combine, and transform data from diverse internal and external sources
- Adhering to data governance protocols that support data and analytical solutions, ensuring security, data quality, classification, reliability, and reusability
- Engaging with both technical and non-technical stakeholders through various forums, including cross-functional teams, data and analytics practice groups, and the data and analytics platform team
- Bachelor's degree (or equivalent) in computer science, engineering, mathematics, statistics, or a related field
- Proven experience in data analysis and generating insights for colleagues and customers
- Proficiency in Power BI, data modeling, and other relevant analytical tools and platforms
- Experience in creating dashboards and analytical solutions for clients
- Skills in ingesting data from various external sources
- Familiarity with large and complex datasets
- Strong initiative and ability to continuously identify and pursue improvement opportunities
- Collaborative approach to teamwork
- High motivation, energy, and determination to succeed
- Strong integrity and a solid understanding of professional ethics
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