Data Centre Operations Manager
2 months ago
We are seeking a highly skilled and experienced Chief Engineer to join our Data Centre Operations team at Amazon. As a key member of our team, you will be responsible for ensuring the smooth operation of our data centres, ensuring that all electrical, mechanical, and fire/life safety equipment is functioning at peak efficiency.
Key Responsibilities:
- Lead Electrical and Mechanical Operations: Train and support the Engineering team in their role of providing electrical and mechanical equipment troubleshooting and operations.
- Implement Training Exercises: Develop and execute site or equipment-specific training exercises to ensure that all personnel are equipped to handle complex technical issues.
- Oversee Day-to-Day Operations: Oversee the day-to-day operation and maintenance of mechanical and electrical equipment in data centre sites.
- Design and Build-out of New Facilities: Assist in the design and build-out of new facilities and perform root cause analysis of equipment failures.
- Escalation Point: Act as an escalation point for all facilities-related issues within the data centre region.
- Troubleshoot and Report Events: Troubleshoot and report facility and data server-level events within internal Service Level Agreements (SLA).
- Standardize Practices: Create and deploy standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams.
- Ensure Safety Procedures: Ensure that all safety procedures are adhered to by vendors and AWS staff.
- Respond to Emergency Calls: Respond to off-hour emergency calls related to data centres and help with the investigation, mitigation, and recovery of the issue(s).
About the Team:
AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centres and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We are committed to innovation and customer satisfaction, and we are looking for talented individuals who share our values.
Minimum Qualifications:
- Bachelor Degree in electrical or mechanical engineering or equivalent.
- Extensive industry-related experience with in-depth knowledge of UPS, backup generator systems, and generic mechanical-room infrastructure.
- NVQ Level 3 in Electrical/Mechanical Engineering (or equivalent).
- Several years of experience in operations and on-call support for Data Centre facilities or Mission Critical Plants/Production facilities.
- Fundamental knowledge of network design and layout as well as low voltage (copper/fibre) cabling.
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