Current jobs related to Client Services Coordinator - London, Greater London - Owen Reed

  • Client Services Coordinator

    1 week ago

    London, Greater London, United Kingdom Dragon Rouge Full time

    At Dragon Rouge, we're looking for a talented individual to join our client services team.We're seeking someone with excellent organizational skills, a keen eye for detail, and a passion for delivering exceptional client experiences.As a Client Services Coordinator, you'll be responsible for managing client projects, coordinating with internal teams, and...

  • Client Service Coordinator

    1 month ago

    London, Greater London, United Kingdom Corporation Service Company Full time

    Client Service Coordinator - Digital Brand ServicesJob Summary:We are seeking a highly skilled Client Service Coordinator to join our Digital Brand Services team. As a key member of our team, you will play a vital role in delivering exceptional client experiences and driving business growth.Key Responsibilities:Drive team performance and ensure timely...

  • Client Service Coordinator

    1 month ago

    London, Greater London, United Kingdom Corporation Service Company Full time

    Client Service Coordinator - Digital Brand ServicesJob Summary:We are seeking a highly skilled Client Service Coordinator to join our Digital Brand Services team. As a key member of our team, you will play a vital role in delivering exceptional client experiences and driving business growth.Key Responsibilities:Drive team performance and ensure timely...

  • Client Services Coordinator

    2 weeks ago

    London, Greater London, United Kingdom Helen Bamber Foundation Full time

    The RoleThis is an exciting opportunity to join the Client Services Team at the Helen Bamber Foundation, a vibrant and multi-disciplinary team. The Client Services Coordinator will be responsible for hosting the busy reception area and friendly waiting room, welcoming clients and visiting professionals, and attending to their needs. Additionally, the role...

  • Client Service Coordinator

    1 month ago

    London, Greater London, United Kingdom Corporation Service Company Full time

    Client Service Coordinator - Digital Brand ServicesJob Summary:We are seeking a highly skilled Client Service Coordinator to join our Digital Brand Services team. As a key member of our team, you will play a vital role in delivering exceptional client experiences and driving business growth.Key Responsibilities:Drive team performance and ensure timely...

  • Client Service Coordinator

    1 month ago

    London, Greater London, United Kingdom Corporation Service Company Full time

    Client Service Coordinator - Digital Brand ServicesJob Summary:We are seeking a highly skilled Client Service Coordinator to join our Digital Brand Services team. As a key member of our team, you will play a vital role in delivering exceptional client experiences and driving business growth.Key Responsibilities:Drive team performance and ensure timely...

  • Client Service Coordinator

    1 week ago

    London, Greater London, United Kingdom ROC Recruitment Full time

    At ROC Recruitment, we are seeking a highly organized and proactive Client Service Coordinator to join our dynamic team.The ideal candidate will have a strong ability to multitask, prioritize tasks, and maintain attention to detail in a fast-paced environment.The Client Service Coordinator will be responsible for:Providing exceptional customer service to...

  • Client Services Coordinator

    3 weeks ago

    London, Greater London, United Kingdom Wilmington plc Full time

    Job Role:Client Services CoordinatorLocation:Hybrid - London UKWe are seeking an organized and detail-oriented individual to support our dynamic legal training team as a Client Services Coordinator. This role will play a vital part in maintaining the smooth operation of our training events, ensuring high-quality service delivery to clients, and facilitating...

  • Client Services Coordinator

    3 weeks ago

    London, Greater London, United Kingdom Wilmington plc Full time

    Job Role:Client Services CoordinatorLocation:Hybrid - London UKWe are seeking an organized and detail-oriented individual to support our dynamic legal training team as a Client Services Coordinator. This role will play a vital part in maintaining the smooth operation of our training events, ensuring high-quality service delivery to clients, and facilitating...

  • Client Services Coordinator

    4 weeks ago

    London, Greater London, United Kingdom Wilmington plc Full time

    Job Role: Client Services CoordinatorLocation: Hybrid - London UKWe are seeking an organized and detail-oriented individual to support our dynamic legal training team as a Client Services Coordinator.As a key member of our team, you will play a vital role in maintaining the smooth operation of our training events, ensuring high-quality service delivery to...

  • Client Services Coordinator

    4 weeks ago

    London, Greater London, United Kingdom Wilmington plc Full time

    Job Role: Client Services CoordinatorLocation: Hybrid - London UKWe are seeking an organized and detail-oriented individual to support our dynamic legal training team as a Client Services Coordinator.As a key member of our team, you will play a vital role in maintaining the smooth operation of our training events, ensuring high-quality service delivery to...

  • Client Services Coordinator

    2 weeks ago

    London, Greater London, United Kingdom Language Matters Full time

    Job Opportunity: Danish Speaking Client Service CoordinatorWe are seeking a highly motivated and detail-oriented Danish speaking Client Service Coordinator to join our team at Language Matters. As a key member of our Sales Team, you will be responsible for providing exceptional customer service and administrative support to our clients.Key...

  • Client Services Coordinator

    2 weeks ago

    London, Greater London, United Kingdom Stephen Bell Associates Full time

    Job SummaryWe are seeking a highly skilled Client Services Coordinator to support our team of Relationship Managers in providing exceptional service to our High Net Worth (HNW) clients. The successful candidate will have a strong background in HNW client support and services, with excellent communication skills and a keen interest in financial markets and...

  • Client Services Coordinator

    5 days ago

    London, Greater London, United Kingdom Quarsh | B Corp Certified Full time

    Job Title: Client Services CoordinatorAbout the Role:We are seeking a Client Services Coordinator to join our team at Quarsh | B Corp Certified. As a Client Services Coordinator, you will play a crucial role in ensuring clients have a seamless experience from the moment they join our company.Key Responsibilities:Client Acquisition: Efficiently gather and...

  • Client Services Coordinator

    4 weeks ago

    London, Greater London, United Kingdom Language Matters Full time

    Job Title: Danish Speaking Junior Client Service Coordinator (Finance)We are seeking a highly motivated and detail-oriented Danish speaking Junior Client Service Coordinator to join our team in London. As a key member of our Sales Team, you will be responsible for providing exceptional customer service and administrative support to our clients.Key...

  • Client Services Coordinator

    4 weeks ago

    London, Greater London, United Kingdom Language Matters Full time

    Job Title: Danish Speaking Junior Client Service Coordinator (Finance)We are seeking a highly motivated and detail-oriented Danish speaking Junior Client Service Coordinator to join our team in London. As a key member of our Sales Team, you will be responsible for providing exceptional customer service and administrative support to our clients.Key...

  • Client Services Coordinator

    3 weeks ago

    London, Greater London, United Kingdom Language Matters Full time

    Job Title: Danish Speaking Junior Client Service Coordinator (Finance)We are seeking a highly motivated and detail-oriented Danish speaking Junior Client Service Coordinator to join our team in London. As a key member of our Sales Team, you will be responsible for providing exceptional customer service and administrative support to our clients.Key...

  • Client Services Coordinator

    3 weeks ago

    London, Greater London, United Kingdom Language Matters Full time

    Job Title: Danish Speaking Junior Client Service Coordinator (Finance)We are seeking a highly motivated and detail-oriented Danish speaking Junior Client Service Coordinator to join our team in London. As a key member of our Sales Team, you will be responsible for providing exceptional customer service and administrative support to our clients.Key...

  • Client Services Coordinator

    1 week ago

    London, Greater London, United Kingdom Hanover Full time

    Job DescriptionAt Hanover, we are seeking an experienced Client Services Manager to support a team of investment managers in delivering exceptional service to high-net-worth (HNW) private clients. This role offers a fantastic opportunity for a detail-oriented professional to join a premier firm, focusing on providing support to investment managers and their...

  • Client Services Coordinator

    6 days ago

    London, Greater London, United Kingdom Nuffield Health Full time

    Client Services CoordinatorNuffield Health is seeking a Client Services Coordinator to join our team at our Flagship Medical Centre Barbican.Key Responsibilities:Provide exceptional customer service to patients and visitorsManage client enquiries, appointments, and bookings with attention to detailSupport with queries relating to Physiotherapy, GP, Health...

Client Services Coordinator

2 months ago

London, Greater London, United Kingdom Owen Reed Full time
Job Overview

POSITION SUMMARY

Owen Reed is seeking a dedicated Client Services Coordinator to become a vital part of our esteemed legal team. This role will report directly to the Team Leader within the Secretarial Services Division.

Working Hours: 8.30am – 6.30pm on a rotational basis, with a commitment of 7 hours per day.

Role Summary:

This position is designed for a proactive and skilled Client Services Coordinator who thrives in a dynamic and high-pressure environment. As a member of a centralized team, you will be responsible for managing essential compliance and billing administration related to client matters. Your role will involve taking ownership of various tasks and playing a crucial part in fulfilling all routine and daily requests associated with compliance and billing operations.

KEY RESPONSIBILITIES

Oversee the Client Inception Module (CIM), collaborating with Executive Assistants, Legal Secretaries, and fee earners as needed, ensuring all activities comply with risk and compliance standards, including:

  • Completing the CIM in the designated system, gathering initial documentation in accordance with the Compliance Team's guidelines;
  • Coordinating with the Compliance Team and fee-earning teams to finalize the process.

Conduct conflict checks in the system, which includes:

  • Sending conflict check notifications to the appropriate distribution group;
  • Ensuring that results are reviewed by the matter Associate;
  • Saving all relevant correspondence to the matter file;
  • Assisting with case-related tasks, such as drafting engagement letters and maintaining client and matter data within the case management system;
  • Producing initial drafts of engagement letters and coordinating with the matter Associate to ensure completion, signature, and dispatch to the client, while ensuring all signed documents are appropriately filed;
  • Organizing and maintaining both physical and digital files related to your areas of responsibility.

Manage billing processes, which includes:

  • Generating narratives from the system for the Executive Assistant;
  • Participating in internal meetings with the Executive Assistant;
  • Printing WIP reports and billing guides for the team;
  • Closing relevant files from the WIP list;
  • Preparing file closure documentation;
  • Collaborating with the billing team to produce necessary documentation and reports, while prompting fee earners to complete all required paperwork;
  • Facilitating client communications;
  • Printing billing letters, obtaining Partner signatures, scanning documents for filing, and marking bills as 'sent' in the system;
  • Working closely with the accounts team and adapting to any changes in billing processes;
  • Coordinating with relevant departments regarding billing, following up on bills, KYC, file openings, and payments;
  • Ensuring deadlines are met through effective time and workload management;
  • Demonstrating a proactive approach to problem-solving and identifying issues for escalation;
  • Assisting with the creation of new clients and file openings, including transaction and development tasks;
  • Creating and adding client parties, scanning certified AML documents, submitting due diligence, and completing compliance checklists.

Essential Skills and Attributes

  • Exceptional client service skills to ensure professional service delivery;
  • Proactive attitude with the ability to take ownership of tasks;
  • Strong verbal and written communication skills;
  • Excellent organizational and administrative abilities;
  • Team-oriented with flexibility to take direction from various stakeholders;
  • Methodical work approach;
  • Willingness to learn and adapt to new responsibilities;
  • Ability to maintain composure and efficiency under pressure;
  • Punctual and responsive work ethic;
  • Sharing best practices with colleagues;
  • Relevant experience in a similar role within a law firm or professional services environment;
  • Experience in drafting and amending legal documents in accordance with firm standards;
  • High attention to detail and accuracy;
  • Proficiency in English and Mathematics (GCSE or equivalent);
  • Numerate and confident with budgeting;
  • Typing speed of 50 wpm with high accuracy;
  • Familiarity with Microsoft Office Suite and legal systems related to billing and compliance.