Pensions Quality Assurance Specialist

7 days ago


Basingstoke, Hampshire, United Kingdom TrustMark (2005) Limited Full time
About the Role

We are seeking a highly skilled Pensions Quality Assurance Specialist to join our team at TrustMark (2005) Limited. As a key member of our Assurance Desktop team, you will play a crucial role in ensuring that our audit and remediation activities meet the highest standards of quality and assurance.

Key Responsibilities
  • Provide day-to-day support to the Assurance Desktop team and Lead Auditor, ensuring that audit and remediation activities are aligned with current industry standards and best practices.
  • Work closely with key internal and external stakeholders to respond to technical queries from Retrofit Installers, Coordinators, and Scheme Providers.
  • Manage and develop the Desktop Assurance team, ensuring that they have the necessary skills and knowledge to perform their roles effectively.
  • Collaborate with the Lead Desktop Auditor to ensure that remediation activities are escalated in a timely manner and that changes in process and technical standards are rolled out as required.
  • Liaise with Scheme Providers and external stakeholders on technical issues and non-compliances, ensuring that our standards are met and exceeded.
  • Develop a strong working relationship with the Lead DT Auditor to ensure that changes in process and technical standards are rolled out when required.
  • Team auditing and providing constructive feedback on a monthly basis.
  • Continuous process improvement within the Assurance Department.
Requirements
  • Proven people management skills with a track record of supporting and developing individuals effectively.
  • Strong interpersonal and communication skills, with the ability to motivate team members.
  • Experience and awareness of building construction, standards, and legislation.
  • Ability to work on own initiative to identify improvements when required.
  • Work closely with Lead Desktop Auditor to identify daily priorities and workloads.
  • Demonstrate a commitment to quality in all areas of your work.
  • Possess strong communication, interpersonal, and written skills.
  • Be empathetic and understanding of situations but with the ability to remain independent focusing on the matter in hand.
  • Computer literate with working knowledge of Microsoft Office and associated applications.
  • You must be willing to undertake the necessary Retrofit Training to be successful in this role.
What We Offer

We offer a competitive salary and bonus scheme, a non-contributory company pension, work-life balance with a nine-day fortnight, life assurance, employee assistance program (EAP), cycle to work scheme, electric vehicle scheme, and a health & dental cash plan with a rewards hub.

Job Types: Full-time, Permanent

Pay: £35,000.00-£38,000.00 per year

Work authorisation:

  • United Kingdom (preferred)

Location:

  • Basingstoke (preferred)

Work Location: In person



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