Care Services Manager
4 weeks ago
We are seeking a highly skilled and compassionate Care Services Manager to join our team at AA Nursing Care. As a key member of our team, you will be responsible for providing exceptional care and support to our customers in the comfort of their own homes.
Key Responsibilities- Develop and supervise a team of care workers to provide high-quality care that is safe, effective, and responsive to each customer's needs and preferences.
- Support each customer to live their life the way that they choose, respecting their dignity and privacy at all times.
- Take part in the out-of-hours emergency on-call rota as and when required.
- Effectively deal with emergency on-call issues, covering calls either directly or indirectly when care workers are sick or absent.
- Record emergency calls and pass the information to the local branch.
- Free uniform
- Monthly payment
- Full-time and part-time opportunities
- Caring and compassionate towards people in need of care and support.
- Respect for people suffering from a range of medical conditions with different backgrounds and beliefs to your own, commitment to non-discriminatory care practice.
- Self-motivated and keen to learn, willing to seek guidance when needed and to follow instructions.
- An excellent timekeeper and reliable.
- Professional, smart appearance.
- Good understanding of the needs of people who require care and support at home.
- Knowledge of effective care and support planning that is centered on the individual needs and wishes of each customer.
- QCF/NVQ L3 or equivalent.
- Good understanding of health and safety matters about home care services and of the risk assessment process.
- Sound understanding of the principles of good care practice.
- Experience in communicating clearly and building positive working relationships with people who use social care services and social and healthcare professionals.
- Ability to support customers with all aspects of their daily living in a manner that respects their dignity, is non-judgmental, and promotes their independence, choices, and privacy.
- Experience in care services.
- Skills in care and risk assessments and writing care and support plans.
- Ability to plan and organize workloads effectively so that customers receive the services that they expect.
- Ability to use own initiative and work alone or as part of a team especially in an emergency.
- Good administrative skills and computer literacy.
- Ability to lead and manage a team of care workers and provide appropriate support, guidance, and training.
- Ability to maintain clear written records and follow statutory reporting procedures.
AA Nursing Care provides domiciliary care, supported living, and support services to adults and the elderly, within the comfort and security of their own homes and the community.
We are an equal opportunities employer and welcome applications regardless of sex, age, race, sexual orientation, gender reassignment, marriage and civil partnership, religion and belief, pregnancy, and maternity or disability.
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